Delivery from Ukraine to Croatia
The courier service TobiPaczka delivers parcels, personal belongings, goods from online stores, medicines, and documents from anywhere in Ukraine directly to the door — to any Croatian address.
For individuals: we offer shipping to Croatia without unnecessary formalities — no customs declarations or additional fees (everything is already included in the rate).
For business: transportation with full customs clearance is available. If you need official cargo transportation or import operations support, please refer to the Freight transport from Ukraine to Europe section.
What we offer
Courier delivery from Ukraine to Croatia
We accept parcels from all over Ukraine and ensure their safe transportation to Croatia. You can choose a convenient receiving format: address delivery right to your hands or pickup at a post office in your city.
Purchasing goods and delivery from Ukrainian stores and pharmacies to Croatia
We will erase borders for your shopping. Our team will help you purchase products on any Ukrainian websites or in pharmacies, agree on all details with the sellers, and organize reliable address delivery. Order Ukrainian products at affordable prices, and leave the transportation hassles to us.
Freight transport (product import) from Ukraine to Croatia
Professional forwarding and customs brokerage services in Ukraine and Croatia. We take on the entire supply chain: from preparing permit documents for official import of goods to transportation to Croatia and customs clearance.
How the shipping service works
Courier delivery methods
To ensure maximum speed and affordable cost of international shipping, when collecting small cargo and personal belongings across Ukraine, we use local courier services — in particular, Nova Post. Local operators bring shipments from any point in the country to our warehouse or branch in our city. This allows you not to pay for a separate trip of our transport to remote regions.
We provide the following delivery formats to choose from:
- Independent purchases: when placing an order with online sellers, specify our Nova Post branch as the delivery address. We will receive the goods, check their condition if necessary, and organize further delivery to your Croatian address.
- Purchasing goods upon your request: you pay the cost of the goods to our account, and we arrange the purchase and deliver it to your address in Croatia.
- Transportation of parcels and luggage: simply hand over your luggage or parcel via Nova Post to the post office in our city or to our warehouse address. We will pick up the shipment, consolidate it with other cargo, and prepare it for shipment to Croatia.
Shipping arrangement process
The interaction scheme looks like this:
- Arrangement: you inform us of the dimensions, weight, and value of the cargo.
- Agreement: we agree on the final estimate with you.
- Handing over the shipment: you send the parcel via Nova Post to our warehouse in Ukraine, or we pick it up with our courier.
- Payment for services: you pay for our logistics services.
- Customs and border: when delivering the order, we take on customs brokerage services. No declarations or unnecessary expenses at the border.
- Parcel delivery: the European service DPD delivers the parcel directly to your home or office anywhere in Croatia.
Delivery time
- Transit of regular parcels: takes approximately 2 weeks from the moment the shipment is registered at the Ukrainian warehouse.
- Transportation of a large batch of goods: an individual transport schedule is applied according to your business requests.
How to track a shipment
You can monitor the movement of your parcels at every stage of the journey:
- Delivery within Ukraine: if you sent your cargo or order from an online store to our Ukrainian warehouse, be sure to provide the transport waybill number so we can accept and identify your shipment. If the parcel was picked up by our courier, we will provide our own tracking number.
- Cross-border transportation: we record when the parcel is accepted, sent to Croatia, and received at the European hub.
- Courier delivery in Croatia: as soon as the parcel is dispatched from the warehouse to you, you receive an individual tracking number from the European delivery service DPD, which you can use to track the courier's final route.
Upon your request, we can set up automatic notifications about each stage of logistics in a convenient messenger or via e-mail. You can also check the shipment status with our managers — just provide the order number.
Delivery cost
The total cost of shipping to Croatia consists of two components:
- Cross-border transportation (Ukraine — Croatia).
- Delivery within Croatia to the recipient's door or the nearest post office.
1. Rates for cross-border transportation Ukraine — Croatia
The cost is determined by three criteria, of which only the highest indicator is charged:
- 15% of the declared value of the shipment;
- 1.75 € per 1 kg of actual weight;
- 1.0 € per 1 kg of volumetric weight.
This system is equally fair for both small expensive parcels and bulky heavy cargo.
- No limits: we ensure the delivery of goods regardless of their quantity and the total order amount.
- No customs problems: for individuals, customs clearance is included, and there are no additional payments at the border.
- Uniform rates for new and used goods: personal luggage, furniture, clothing, shoes, product samples — everything is calculated according to a single standard tariff grid.
For certain categories of cargo — fabrics, antiques, natural fur and leather, glass products, large batches of medicines, or indivisible items heavier than 30 kg — the transportation cost is determined individually.
2. Cost of delivery within Croatia
Parcels
- up to 3 kg: 28 €;
- from 3 to 10 kg: 30 €;
- from 10 to 31 kg: 35 €.
Dimensional restrictions: formula 2a + 2b + c ≤ 250 cm.
Pallets
- up to 300 kg: 430 – 515 €;
- from 300 to 500 kg: 540 – 570 €;
- from 500 to 700 kg: 590 – 620 €.
Maximum pallet size: 120 × 80 × 180 cm.
What affects the shipping cost
The final transportation price is formed taking into account a number of key parameters:
- cargo valuation;
- actual and volumetric weight of the shipment;
- logistics within Croatia to the final addressee (by the company's own transport or through local European couriers);
- availability of cash receipts, invoices, and manufacturer's brand labels.
What is included in the base service price
We provide a full range of logistics services, so the standard tariff already includes:
- assistance in selecting the necessary items from Ukrainian suppliers at optimal prices;
- negotiations with sellers, agreeing on conditions, payment, and purchasing the goods on your behalf;
- receiving, sorting, and storing cargo at our transit sites in Ukraine and Croatia;
- preparation of export documents;
- covering bank commissions for domestic money transfers in Ukraine;
- transportation of cargo across the Ukraine — Croatia border;
- brokerage support and settlement of customs formalities for individuals.
What is paid additionally
Despite providing comprehensive logistics to Croatia, a number of related services are not included in the main tariff:
- delivery of goods from the supplier to our Ukrainian warehouse or address pickup of cargo by our courier;
- taxes and duties mandatory for the official import of goods into the EU (for corporate clients);
- return of goods to the Ukrainian seller in case of refusal or non-compliance.
Rates for domestic transportation within Ukraine
If the sender or Ukrainian supplier cannot hand over the parcel to our transit warehouse, we can order a courier pickup.
Cost of cargo pickup in Ukraine and its transportation to our Ukrainian transit warehouse:
Parcels up to 30 kg (including weight)
- Cost: 2 – 10 € — the final price depends on the actual weight, volume, and declared insured value.
- Dimensional limit: sum of sides according to the formula 2a + 2b + c ≤ 300 cm.
Pallets up to 500 kg
- Cost: 30 – 100 € — depends on the weight, volume of the cargo, and its declared value.
- Maximum pallet dimensions: 120 × 80 × 180 cm.
How to pay for delivery
We have provided convenient payment options — choose the one that suits you best:
- transfer in UAH to a FOP account in Ukraine;
- payment to a bank account in EUR / USD;
- cryptocurrency — USDT / Bitcoin;
- cash payment in our offices in Ukraine and Croatia.
Prepayment procedure:
- Goods purchasing service: if our company purchases goods in Ukraine on your behalf, a 100% advance payment is required — both for the cost of the goods themselves and for their international transportation. We can inspect the goods before paying the seller and provide you with a video or photo report.
- Transportation only: if the goods have already been purchased by you independently or it concerns the transportation of personal belongings, full payment for logistics services is made before crossing the border.
In the countries of the European Union, cash on delivery is not used. Any international shipment is handed over for delivery exclusively after full settlement.
Delivery calculator
To calculate the transportation cost from Ukraine to Croatia, specify the weight, packaging dimensions, and estimated value of your shipment. The calculator will show two amounts — delivery across the border to the EU and delivery within the EU to the recipient, as well as the total amount to be paid.
Important calculation conditions:
- minimum cost of delivering one parcel across the border to the EU — 10 €;
- the calculator already includes all customs expenses and duties for individuals;
- domestic shipping within Ukraine to our warehouse (for example, via Nova Post) is not included in the calculation and is paid separately;
- the calculator is designed only for private clients. The cost of services for official import is determined individually.
Choose a destination country to calculate delivery within the EU and the total amount.
* For private clients, all possible customs payments are included in the cost. Minimum delivery cost across the border — 10 €.
Online order delivery service from Ukraine to Croatia
If a Ukrainian supplier does not deliver goods to Croatia, we take care of it: we help with payment, accept parcels at our transit warehouse in Ukraine, and if necessary, split shipments — to save on customs and deliver everything "to the door" without unnecessary customs expenses for private clients.
Before planning international purchases, it is important to familiarize yourself with current customs rules. All goods are divided into categories of strictly prohibited items and those whose transportation is possible but regulated. A detailed list is available in the section: Goods restricted for international transportation.
And to ensure that online shopping in Ukraine does not cause problems, we recommend reading our tips on the page: Safe internet purchases in Ukraine.
Why choose our service for purchasing and delivering online purchases to Croatia
Unlike standard services, we offer comprehensive transaction support at all stages:
- Reliability and quality control: we check suppliers and inspect goods before payment, providing you with a photo report if necessary.
- Negotiations with suppliers: we clarify product characteristics and negotiate discounts on your behalf.
- Optimization of customs procedures: we competently prepare export documentation and help legally reduce or avoid customs duties, including by splitting cargo batches.
How to purchase goods in Ukrainian stores and receive them in Croatia
- Send the product link to our manager.
- Receive the address of our warehouse in Ukraine for order receiving.
- Buy the goods yourself or entrust the purchase to us.
- Provide the order tracking number (if you purchased the goods yourself).
- Specify the delivery address in Croatia.
- Pay for our services — and wait for the parcel at your address.
Arrange delivery
Write to us in a messenger or call — send a link to the product or briefly describe the cargo, and we will freely calculate the delivery cost from Ukraine to Croatia and answer all your questions.
📞 Phone: +380‑68‑67‑32‑368
📧 E-mail: info@tobipaczka.com
Frequently asked questions about our delivery service
How to send my belongings or a parcel from Ukraine to Croatia?
The entire process of working with our service consists of three steps:
- inform the manager about the type of cargo, its approximate value, weight, and dimensions;
- we fix the rate and agree on handing over the shipment to our warehouse in Ukraine;
- wait for the parcel at your address in Croatia — we handle customs clearance and all related tasks.
How is the delivery price from Ukraine to Croatia calculated?
- for private shipments: the calculation is based on three parameters — actual weight, volumetric weight, and a percentage of the goods' value. The tariff is determined by the highest of these indicators. You can find out the amount yourself using the Delivery calculator.
- for commercial cargo: the cost is calculated individually, based on the type of rented vehicle and the duration of the journey. You can request exact information from our managers.
Is customs clearance required for my parcel from Ukraine upon receipt in Croatia?
No. For private clients, our company resolves all matters regarding customs clearance. You will not have to pay separately for customs clearance after receiving the parcel.
What address of your warehouse in Ukraine should I specify to send a parcel to Croatia?
After confirming the request, the manager will send you the details of our receiving point in Ukraine (warehouse or post office). When placing an order in a Ukrainian online store yourself or sending a ready-made parcel, use exactly this address.
Visit the section: General questions about delivery to the EU.