Delivery from Romania to Ukraine
The TobiPaczka courier service not only transports ordinary parcels or personal luggage but also provides a service for purchasing goods from suppliers, warehouse acceptance, and resolution of customs matters.
We refund up to 21% of the value of Romanian goods by preparing export documents.
For private clients: no paperwork or declaration filling. If needed, we will help split the shipment to optimize customs payments.
For business clients: flexible cooperation terms—both with full customs clearance and with document handover for your own customs clearance. To arrange official cargo transportation or export support, go to the section Cargo transportation from Romania to Ukraine.
Our capabilities
Courier delivery from Romania to Ukraine
We arrange pickup of shipments from any location in Romania—whether a factory wholesale warehouse or your home address. We deliver to Ukraine to a post office or to an address. We transport personal luggage, documents, goods, and other items.
Cargo transportation (export of goods) from Romania to Ukraine
A freight forwarder in Romania and Ukraine—full support for cargo transportation: we provide transport, assist with import formalities, and offer professional customs brokerage services.
Purchase and delivery of orders from Romanian online stores to Ukraine
Shopping in Romanian online stores becomes easier—our service helps find the required product at the best price, negotiate with the seller, clarify details, pay for the order, and deliver it to Ukraine without overpayments or border surprises.
Romanian VAT refund
When shopping in Romania, you usually pay VAT of 21% of the product value. Our company helps refund this amount to both individuals and entrepreneurs. The procedure does not take much time, does not increase the delivery cost, and does not create additional tax obligations in Ukraine.
How the transportation process works
Courier delivery options
Regardless of the volume and specifics of your cargo, we offer the following cooperation formats:
- Buying the goods yourself: you pay for the goods in the online store yourself and provide the address of our European warehouse as the recipient. We receive the parcel and arrange its transportation to Ukraine.
- Buying goods through our service: you make an advance payment for the goods, and we purchase them from the seller ourselves, handle transportation, and prepare export documents for a VAT refund (where possible).
- Sending personal belongings and parcels: if you need to transport already purchased goods or personal belongings to Ukraine, no advance payment is required. Simply send the cargo to our warehouse or order its pickup.
In all cases, you pay for our logistics services only upon receipt in Ukraine.
Delivery arrangement procedure
The workflow is as simple as possible for both consolidated cargo and single parcels:
- Delivery request: you specify the weight, dimensions, and value of the shipment.
- Coordination: we calculate the cost of our services.
- Handover of the parcel: you can deliver the cargo to our transit warehouse yourself or arrange pickup by a courier service from your address.
- Cross-border transportation: we prepare the document package and send the cargo to Ukraine.
- Customs: we handle all border matters ourselves. You will not need to fill out declarations or hire a broker. For individuals, there are no hidden commissions, duties, or VAT.
- Receiving the parcel and paying for services: within Ukraine, your order is sent by the local delivery service you choose, and payment for services is made upon receipt of the cargo.
Transportation timelines
- Standard timeframe: from 1 to 2 weeks after the goods arrive at our EU warehouse.
- With VAT invoice processing: the process may take 1 week longer due to tax documentation.
- Wholesale batches: transportation timelines for large cargo are discussed individually.
How to track parcels
Parcel movement control is divided into three stages:
- Within Romania: if we pick up the parcel from you, we will provide our tracking number. If you send the cargo yourself or make online purchases, be sure to ask the seller for the shipment number to track the parcel.
- International delivery: we record and inform you of key statuses—acceptance of cargo at the European warehouse, border transit, and arrival at the warehouse in Ukraine.
- Within Ukraine: as soon as the parcel is handed over to a local carrier (for example, Nova Post), you receive a standard domestic tracking number for final tracking.
At your request, we can set up order status updates to a convenient messenger or email. You can also always check the cargo location with our managers by providing the order number or your details.
Delivery costs
Basic rate
You pay only one amount—whichever is higher:
- 15% of the goods value;
- 1.5 € per 1 kg of actual weight;
- 0.75 € per 1 kg of volumetric weight.
This approach makes logistics equally beneficial and fair for both expensive compact purchases and heavy, bulky cargo.
- No limits: we deliver goods without restrictions on quantity or total order value.
- Protection against customs overpayments: for private clients, we can properly split a consignment so that it fully fits within the duty-free import limits under Ukrainian law.
- A single rate for new and used goods: the delivery cost is fixed and does not depend on the condition of the items. We ship electronics, branded clothing, professional equipment, and second-hand machinery on the same terms.
For some cargo categories (for example, glass, fabric, second-hand goods) or for indivisible items heavier than 50 kg (for example, a refrigerator), the rate is calculated individually by agreement between the parties.
What affects the shipping price
The final amount consists of several key factors:
- the actual value of the shipment;
- the total weight and physical dimensions of the parcel;
- how exactly the cargo reaches us—by our own transport or through a local courier service;
- the availability of an invoice with VAT, which allows a tax refund and reduces overall costs.
What the rate already includes
We offer all-inclusive delivery, so the base price includes the maximum of related services:
- searching for the required items on the Romanian market at the most attractive prices;
- negotiations with Romanian suppliers, clarification of specifications, and purchase on your behalf;
- provision of our European company for wholesale purchases on Romanian B2B platforms at net cost;
- free acceptance, processing, and storage of cargo at our warehouses in the EU and Ukraine;
- preparation of export documents for a Romanian VAT refund;
- all bank commissions when settling with Romanian sellers;
- cross-border transportation;
- broker services and coverage of all customs payments for individuals.
What requires an additional payment
Despite the comprehensive transportation format, some expense items are not covered by the basic rate:
- delivery within Romania from the seller to our warehouse or individual cargo pickup at the sender’s address;
- customs duties for business clients if the goods are purchased officially to be placed on the company’s balance sheet;
- shipping within Ukraine—carried out by local transport companies at their domestic rates;
- return shipment of goods to the supplier in case of return.
Cost of cargo pickup from an address in Romania
For transporting small orders within the European Union, we engage our European partner—the DPD courier service. They deliver parcels from any region of the country to our warehouse. This is the optimal and cost-effective solution when the Romanian supplier does not handle shipping itself or when sending your own transport for the goods is too far and economically unfeasible.
Parcels
- up to 3 kg: 20 €;
- from 3 to 10 kg: 23 €;
- from 10 to 31 kg: 25 €.
Maximum parcel size: formula 2a + 2b + c ≤ 250 cm.
Pallets
- up to 300 kg: 255 – 260 €;
- from 300 to 500 kg: 260 – 270 €;
- from 500 to 700 kg: 270 – 280 €.
Maximum pallet size: 120 × 80 × 180 cm.
For transporting large batches or oversized cargo from Romania, we are ready to provide our own transport. The cost of such a service is calculated individually by agreement between the parties.
Rates for domestic logistics across Ukraine
Within Ukraine, we send small cargo through the local postal operator Nova Post. This is faster and cheaper than delivery by our truck.
Parcels up to 30 kg (with packaging)
- Cost: 2 – 10 € (the final price depends on weight, volume, and declared value).
- Size restrictions: formula 2a + 2b + c ≤ 300 cm.
Pallets up to 500 kg
- Cost: 30 – 100 € (depends on weight, volume, and declared value).
- Maximum pallet dimensions: 120 × 80 × 180 cm.
How to reduce delivery costs for goods
The main way to save on purchases in Romania is a VAT refund. This tax is included in the price of almost all product categories. If the seller provides a correct invoice, we will help you refund up to 21% of the purchase value. Read all the details of this process on the page Romanian VAT refund.
How to pay for delivery
You can pay for logistics services in any convenient way:
- to a sole proprietor’s account in UAH;
- with cryptocurrency in USDT / Bitcoin;
- in cash in Ukraine and Romania;
- cash on delivery upon receipt at a Ukrainian post office.
Prepayment rules:
- With the goods purchase service: if we fully take on the purchase of goods on your behalf, you need to make a 100% advance payment of their value.
- Logistics only: if you pay for the purchase in Romania yourself or only transportation of a ready parcel or your personal belongings is required, no prepayment is needed; you pay for logistics upon cargo arrival.
Delivery calculator
Calculate the cost of delivery from Romania to Ukraine online: specify the weight, dimensions, and value of the shipment.
Important information:
- the minimum delivery cost from Romania is 10 €;
- customs support for individuals is already included in the price—this guarantees no unexpected expenses when crossing the border;
- cargo delivery across the European Union to our warehouse (for example, by DPD) and final courier delivery across Ukraine to the client’s address (for example, by Nova Post) are paid separately at the rates of domestic courier services;
- this calculator is intended only for calculating private orders. Commercial import for business is calculated on individual terms.
* For private clients, the price includes all possible customs payments. The minimum delivery cost is 10 €.
Online order delivery service from Romania to Ukraine
If a Romanian store does not ship goods directly to Ukraine, our forwarding service comes to the rescue. You can order goods from any online store to our transit warehouse, from where we will forward them to Ukraine. You can pay the seller directly or arrange payment through our service.
Some product categories are strictly regulated by Ukrainian customs law—some require additional documents, and some are completely prohibited from cross-border transportation. We recommend reviewing the full list of restrictions in the section: Goods prohibited from import into Ukraine.
Unlike classic delivery services, we offer a full purchase and delivery cycle:
- Verification of sellers and goods: we minimize the risk of fraud and defects by checking sellers and their products in advance. We request additional product photos before payment, and at our warehouse after receiving the order, we conduct a physical inspection at the client’s request and provide a photo report.
- Negotiations: we communicate and negotiate with stores on your behalf.
- Minimization of customs payments: correct document preparation, cargo splitting, lawful reduction of duties, and VAT refund.
- No restrictions: we accept large and heavy cargo.
How to order goods and delivery from Romanian online stores to Ukraine
- Send the link to the selected product to our managers.
- We will provide you with a personal Romanian address for purchases.
- You can place the order yourself or entrust the purchase to our service.
- If you buy the goods yourself, forward us the order tracking number.
- Specify the convenient receiving method and your address in Ukraine.
- Pay for logistics services after the parcel is issued at the post office.
Order delivery
Leave a request in a convenient messenger or call us at the number provided. Simply send a link to the product or a description of the cargo—we will consult you free of charge and calculate the delivery cost from Romania to Ukraine.
📞 Phone: +380‑68‑67‑32‑368
📧 E-mail: info@tobipaczka.com
Popular questions about our delivery service
How to send a parcel from Romania to Ukraine?
Sending a parcel includes the following main steps:
- provide the manager with a description of the cargo, its value, weight, and dimensions;
- we will calculate delivery and agree on pickup from your address or acceptance at our EU warehouse. For online store orders, simply provide our warehouse as the recipient address;
- delivery payment is made upon receipt in Ukraine, without unnecessary declarations and border delays.
How is the cost of delivery from Romania to Ukraine calculated?
- for private clients: the calculation system considers three key parameters: actual weight, volumetric weight, and a percentage of the goods value. Want to know the exact price? Go to the Online calculator;
- for business clients: the cost of international cargo transportation is calculated individually, depending on the type of transport and distance. Write a Request to the manager and get a free consultation.
How to order cargo pickup across Romania?
Thanks to our partnership with leading European courier services, we pick up cargo anywhere in Romania: parcels, pallets, consolidated cargo, and oversized auto parts. Important conditions for pickup:
- the cargo must be fully packed and ready for transportation;
- the seller (sender) must independently ensure loading into our vehicle.
How to get a Romanian VAT refund?
When ordering goods through our service, we prepare the necessary export documents or Tax Free forms that allow you to legally refund the tax amount. You will not have to understand tax subtleties on your own. All you need is to place the purchase using our company’s details (with our VAT number) and receive an invoice (factura) from the seller. We will send the details and step-by-step guide immediately after clarifying the order details. Want it even simpler? Just send the link to the desired product to our manager, and we will purchase it with automatic consideration of the VAT refund.
Which address of your European warehouse should I provide when placing orders in Romania?
As soon as you confirm the order on our service, managers will send you the exact details and the dedicated warehouse address. If you plan to buy goods yourself or send us an already prepared parcel, this is the address you must provide in the 'Delivery address' (Adresă de livrare) field.
Try searching for answers in the section: General questions about parcel delivery from the EU.