Delivery from Italy to Ukraine

Courier delivery from Italy to Ukraine

We organize pickup from any location in Italy, whether it is a wholesale factory warehouse or your home address. We deliver to Ukraine to a postal branch or directly to your address. We transport personal luggage, documents, goods, and other items.

Freight transport (goods export) from Italy to Ukraine

Forwarder in Italy and Ukraine — full freight transport support: we provide vehicles, assist with import processing, and offer professional customs brokerage services.

Purchasing and delivering orders from Italian online stores to Ukraine

Shopping in Italian online stores becomes easier — our service helps find the right product at the best price, negotiate with the seller, clarify details, pay for the order, and deliver it to Ukraine without overpayments or border surprises.

Italian VAT refund

When purchasing in Italy, you usually pay VAT at a rate of 22% (or applicable rate) of the product's value. Our company helps reclaim this amount for both individuals and entrepreneurs. The procedure does not take much time, does not increase delivery costs, and does not create additional tax obligations in Ukraine.

Base rate

You pay only one amount — whichever is higher:

This approach makes logistics equally cost-effective and fair for both expensive compact purchases and heavy, bulky cargo.

• No limits: we deliver goods without restrictions on quantity or total order value.
• Protection against customs overpayments: for private clients, we can competently split the product batch to fully comply with duty-free import limits under Ukrainian legislation.
• Single rate for new and used goods: the delivery cost is fixed and does not depend on the condition of the items. We transport electronics, branded clothing, professional equipment, and used appliances under the same conditions.

What the transportation price depends on

The final amount consists of several key factors:

• actual value of the shipment;
• total weight and physical dimensions of the parcel;
• how the cargo reaches us — via our transport or through a local courier service;
• presence of a VAT invoice, which allows processing a tax refund and reducing overall expenses.

What the rate already includes

We offer "all-inclusive" delivery, so the base cost includes a maximum of accompanying services:

• searching for required items on the Italian market at the most attractive prices;
• negotiations with Italian suppliers, clarifying specifications, and purchasing on your behalf;
• providing our European company for wholesale purchases on B2B platforms in Italy at net prices;
• free reception, processing, and storage of cargo at our warehouses in the EU and Ukraine;
• preparation of export documents for the Italian VAT refund;
• all bank commissions when settling with Italian sellers;
• border transportation;
• brokerage services and coverage of all customs payments for individuals.

What requires extra payment

Despite the comprehensive transportation format, some expense items are not covered by the base rate:

• delivery within Italy from the seller to our warehouse or individual cargo pickup at the sender's address;
• customs duties for business clients if the product is purchased officially for company balance sheet registration;
• forwarding within Ukraine — carried out by local transport companies at their internal rates;
• return shipment of the product to the supplier in case of a return.

Cost of cargo pickup from an address in Italy

For transporting small orders within the European Union, we engage our European partner, the DPD courier service. They deliver parcels from any region of the country to our warehouse. This is an optimal and cost-effective solution when the Italian supplier does not handle shipping themselves, or sending our own transport for the goods is too far and economically unfeasible.

Parcels

• up to 3 kg: 25 €;
• from 3 to 10 kg: 28 €;
• from 10 to 31 kg: 35 €.

Maximum parcel size: formula 2a + 2b + c ≤ 250 cm.

Pallets

• up to 300 kg: 225 – 280 €;
• from 300 to 500 kg: 305 – 335 €;
• from 500 to 700 kg: 365 – 385 €.

Maximum pallet size: 120 × 80 × 180 cm.

Rates for internal logistics within Ukraine

Within Ukraine, we send small cargo via the local postal operator Nova Post. This is faster and cheaper than delivery by our truck.

Parcels up to 30 kg (with packaging)

• Cost: 2 – 10 € (final price depends on weight, volume, and declared value).
• Dimension restrictions: formula 2a + 2b + c ≤ 300 cm.

Pallets up to 500 kg

• Cost: 30 – 100 € (depends on weight, volume, and declared value).
• Maximum pallet dimensions: 120 × 80 × 180 cm.

How to reduce goods delivery costs

The main way to save on purchases in Italy is the VAT refund. This tax is included in the cost of almost all product categories. If the seller provides a correct invoice, we will help you reclaim up to 22% (or applicable rate) of the purchase cost. Read all the details of this process on the Italian VAT refund page.

How to pay for delivery

You can settle logistics services in any convenient way:

• to a FOP account in UAH;
• in cryptocurrency (USDT / Bitcoin);
• in cash in Ukraine and Italy;
• cash on delivery upon receipt at the Ukrainian postal branch.

Prepayment rules:

• With product purchase service: if we completely handle the product purchase on your behalf, you must make a 100% prepayment for its value.
• Logistics only: if you pay for the purchase in Italy yourself or require transportation of a ready-made parcel or your personal belongings, no prepayment is required; you pay for logistics upon the cargo's arrival.

If an Italian store does not ship goods directly to Ukraine, our forwarding service comes to the rescue. You can order products from any online stores to our transit warehouse, from where we will forward them to Ukraine. You can pay for the product directly to the seller or arrange payment through our service.

There are categories of goods whose delivery is strictly regulated by Ukrainian customs legislation — some require additional documents, while others are completely prohibited from transportation across the border. We recommend reviewing the full list of restrictions in the section: Goods prohibited for import into Ukraine.

Unlike classic delivery services, we offer a full cycle of purchasing and delivery:

• Seller and product verification: we minimize the risk of fraud and defects by pre-checking sellers and their products. We request additional product photos before payment, and upon receiving the order at our warehouse, we conduct a physical inspection upon client request and provide a photo report.
• Negotiations: we communicate and bargain with stores on your behalf.
• Customs payment minimization: proper document processing, cargo splitting, legal duty reduction, and VAT refund.
• No restrictions: we accept large and heavy cargo.

How to order goods and delivery from Italian online stores to Ukraine

1. Send a link to the selected product to our managers.
2. We will provide you with a personal Italian address for shopping.
3. You can place the order yourself or entrust the purchase to our service.
4. If you purchase the product yourself, forward us the order tracking number.
5. Specify a convenient receipt method and your address in Ukraine.
6. Pay for logistics services after the parcel is issued at the postal branch.

How to send a parcel from Italy to Ukraine?

Sending a parcel includes the following main steps:

1. provide the manager with a description of the cargo, its value, weight, and dimensions;
2. we will calculate the delivery cost and arrange pickup from your address or reception at our EU warehouse. For online store orders, simply specify our warehouse as the delivery address;
3. delivery payment occurs upon receipt in Ukraine, without unnecessary declarations or border delays.

How is the delivery cost from Italy to Ukraine calculated?

• for private clients: the calculation system considers three key parameters: actual weight, volumetric weight, and a percentage of the product value. Want to know the exact price? Go to the Online calculator;
• for business clients: international freight transportation costs are calculated individually, depending on the type of transport and distance. Write a Request to the manager and get a free consultation.

How to arrange cargo pickup in Italy?

Thanks to our partnership with leading European courier services, we pick up cargo anywhere in Italy: parcels, pallets, consolidated shipments, and oversized auto parts. Important conditions for pickup:

1. the cargo must be fully packed and ready for transportation;
2. the seller (sender) must independently ensure loading into our vehicle.

How to get an Italian VAT refund?

When ordering goods through our service, we prepare the necessary export documents or Tax Free forms, which allow you to legally reclaim the tax amount. You will not have to figure out tax intricacies yourself. All you need to do is make the purchase using our company details (specifying our VAT number) and receive an invoice (faktura) from the seller. We will send the details and a step-by-step guide immediately after clarifying the order specifics. Want it even simpler? Just send a link to the desired product to our manager, and we will purchase it with an automatic VAT refund.

Which European warehouse address should I specify when placing orders in Italy?

As soon as you confirm the order on our service, managers will send you the exact details and a dedicated warehouse address. If you plan to purchase the product yourself or send us a prepared parcel, this is the address you must specify in the "Delivery address" (Adres dostawy) field.