Delivery from Slovenia to Ukraine

The TobiPaczka courier service not only transports regular parcels or personal luggage, but also provides a service for purchasing goods from suppliers, warehouse receiving and customs handling.

We refund up to 22% of the value of Slovenian goods by preparing export documents.

For private clients: no paperwork or declaration forms. If needed, we can split a shipment to optimize customs payments.

For business clients: flexible cooperation terms — both with full customs clearance and with document handover for your own customs clearance. To arrange official freight transport or export support, go to the section Freight transport from Slovenia to Ukraine.

TobiPaczka transport company minibus

Our capabilities

Courier delivery from Slovenia to Ukraine

We arrange pickup of shipments from any location in Slovenia — whether a factory wholesale warehouse or your home address. We deliver to Ukraine to a post office or to an address. We transport personal luggage, documents, goods and other items.

Freight transport (export of goods) from Slovenia to Ukraine

Freight forwarder in Slovenia and Ukraine — full support of cargo transportation: we provide transport, assist with import clearance, and offer professional customs brokerage services.

Purchase and delivery of orders from Slovenian online stores to Ukraine

Shopping in Slovenian online stores becomes easier — our service helps you find the right product at the best price, negotiate with the seller, clarify details, pay for the order and deliver it to Ukraine without overpayments or surprises at the border.

Slovenian VAT refund

When shopping in Slovenia, you usually pay VAT at 22% of the product value. Our company helps both individuals and entrepreneurs recover this amount. The procedure does not take much time, does not increase delivery costs and does not create additional tax obligations in Ukraine.

How the shipping process works

Courier delivery options

Regardless of the volume and specifics of your cargo, we offer the following cooperation formats:

  1. Self-purchase of goods: you pay for the goods in the online store yourself and provide our European warehouse address as the recipient. We receive the parcel and arrange its transportation to Ukraine.
  2. Purchase through our service: you make an advance payment for the goods, and we buy them from the seller, handle transportation and prepare export documents for VAT refund (where possible).
  3. Sending personal belongings and parcels: if you need to transport already purchased goods or personal belongings to Ukraine, no advance payment is required. Simply send the cargo to our warehouse or order its pickup.

In all cases, you pay for our logistics services only upon receipt in Ukraine.

Delivery arrangement algorithm

The workflow for both consolidated cargo and single parcels is as simple as possible:

  1. Delivery request: you provide the weight, dimensions and value of the shipment.
  2. Approval: we calculate the cost of our services.
  3. Handover of the parcel: you can deliver the cargo to our transit warehouse yourself or arrange pickup by courier service from your address.
  4. Cross-border transportation: we prepare the document package and send the cargo to Ukraine.
  5. Customs: we handle all border matters ourselves. You will not have to fill out declarations or hire a broker. For individuals, there are no hidden fees, duties or VAT.
  6. Parcel receipt and payment for services: within Ukraine, your order is sent via the local delivery service you choose, and payment for services is made upon receipt of the cargo.

Shipping times

  • Standard term: 1 to 2 weeks from the moment the goods arrive at our EU warehouse.
  • With VAT invoice processing: the process may take 1 week longer due to tax documentation.
  • Wholesale batches: transportation times for large cargo are discussed individually.

How to track parcels

Parcel movement control is divided into three stages:

  • Within Slovenia: if we pick up the parcel from you, we will provide our tracking number. If you send the cargo yourself or shop online, be sure to ask the seller for the shipment number to track the parcel.
  • International delivery: we record and notify you of key statuses — cargo receipt at the European warehouse, border transit, arrival at the warehouse in Ukraine.
  • Within Ukraine: once the parcel is handed over to the local carrier (for example, Nova Post), you receive a standard domestic tracking number for final tracking.

At your request, we can set up order status updates to a convenient messenger or e-mail. You can also always check the cargo location with our managers by providing the order number or your details.

Delivery costs

Base rate

You pay only one amount — whichever is greater:

  • 15% of the product value;
  • 1.5 € per 1 kg of actual weight;
  • 0.75 € per 1 kg of volumetric weight.

This approach makes logistics equally beneficial and fair for both expensive compact purchases and heavy, bulky cargo.

  • No limits: we deliver goods without restrictions on quantity or total order value.
  • Protection against customs overpayments: for private clients, we can properly split a consignment so that it fully fits within the duty-free import limits under Ukrainian law.
  • Single rate for new and used goods: delivery cost is fixed and does not depend on the condition of the items. We transport electronics, branded clothing, professional equipment and used machinery on the same terms.
Exceptions

For some cargo categories (for example, glass, fabric, second-hand goods) or for indivisible items heavier than 50 kg (for example, a refrigerator), the rate is calculated individually by agreement of the parties.

What determines the shipping price

The final amount consists of several key factors:

  • actual value of the shipment;
  • total weight and physical dimensions of the parcel;
  • how exactly the cargo reaches us — by our own transport or via a local courier service;
  • availability of a VAT invoice that allows you to process a tax refund and reduce overall costs.

What the rate already includes

We offer all-inclusive delivery, so the base cost covers the maximum of related services:

  • search for the right items on the Slovenian market at the most attractive prices;
  • negotiations with Slovenian suppliers, clarification of specifications and purchase on your behalf;
  • provision of our European company for wholesale purchases on Slovenia's B2B platforms at net cost;
  • free receiving, handling and storage of cargo at our warehouses in the EU and Ukraine;
  • preparation of export documents for Slovenian VAT refund;
  • all bank commissions when settling with Slovenian sellers;
  • cross-border transportation;
  • broker services and coverage of all customs payments for individuals.

What requires an additional payment

Despite the comprehensive shipping format, some cost items are not covered by the base rate:

  • delivery within Slovenia from the seller to our warehouse or individual cargo pickup at the sender's address;
  • customs duties for business clients if the goods are purchased officially for the company's balance sheet;
  • forwarding within Ukraine — carried out by local transport companies at their internal rates;
  • return shipment of goods to the supplier in case of return.

Cost of cargo pickup from an address in Slovenia

For transportation of small orders within the European Union, we engage our European partner, the DPD courier service. They deliver parcels from any region of the country to our warehouse. This is the optimal and cost-effective solution when the Slovenian supplier does not handle shipping itself or when sending our own transport for the goods is too far and economically unfeasible.

Parcels

  • up to 3 kg: 20 €;
  • from 3 to 10 kg: 23 €;
  • from 10 to 31 kg: 25 €.

Maximum parcel size: formula 2a + 2b + c ≤ 250 cm.

Pallets

  • up to 300 kg: 240 – 295 €;
  • from 300 to 500 kg: 305 – 315 €;
  • from 500 to 700 kg: 340 – 365 €.

Maximum pallet size: 120 × 80 × 180 cm.

For transportation of large batches or oversized cargo from Slovenia, we are ready to provide our own transport. The cost of such a service is calculated individually by agreement of the parties.

Rates for domestic logistics in Ukraine

Within Ukraine, we send small cargo through the local postal operator Nova Post. This is faster and cheaper than delivery by our truck.

Parcels up to 30 kg (with packaging)

  • Cost: 2 – 10 € (final price depends on weight, volume and declared value).
  • Dimensional limits: formula 2a + 2b + c ≤ 300 cm.

Pallets up to 500 kg

  • Cost: 30 – 100 € (depends on weight, volume and declared value).
  • Maximum pallet dimensions: 120 × 80 × 180 cm.

How to reduce delivery costs

The main way to save on purchases in Slovenia is a VAT refund. This tax is included in the price of almost all product categories. If the seller provides a correct invoice, we will help you recover up to 22% of the purchase value. Read all the details of this process on the Slovenian VAT refund page.

How to pay for delivery

You can pay for logistics services in any convenient way:

  • to a FOP account in UAH;
  • with cryptocurrency in USDT / Bitcoin;
  • in cash in Ukraine and Slovenia;
  • cash on delivery upon receipt at a Ukrainian post office.

Prepayment rules:

  • With the product purchase service: if we fully purchase the goods on your behalf, you need to make a 100% advance payment of its value.
  • Logistics only: if you pay for the purchase in Slovenia yourself or only transportation of a ready parcel or your personal belongings is required, no advance payment is required; you pay for logistics upon cargo arrival.

Delivery calculator

Calculate the cost of delivery from Slovenia to Ukraine online: enter the weight, dimensions and value of the shipment.

Important information:

  • minimum delivery cost from Slovenia — 10 €;
  • customs support for individuals is already included in the price — this guarantees no unforeseen expenses when crossing the border;
  • delivery of cargo within the European Union to our warehouse (for example, by DPD) and final courier delivery within Ukraine to the client's address (for example, by Nova Post) are paid separately at the rates of the domestic courier services;
  • this calculator is intended only for calculating private orders. Commercial import for business is calculated on individual terms.

Estimated delivery cost:
10.00 €

* For private clients, all possible customs payments are included. The minimum delivery cost is 10 €.

Online order delivery service from Slovenia to Ukraine

If a Slovenian store does not ship goods directly to Ukraine, our forwarding service comes to the rescue. You can order goods from any online store to our transit warehouse, from where we will forward them to Ukraine. You can pay for the goods directly to the seller or arrange payment through our service.

There are product categories whose delivery is strictly regulated by Ukrainian customs legislation — some require additional documents, and some are completely prohibited from being transported across the border. We recommend reviewing the full list of restrictions in the section: Goods prohibited from import into Ukraine.

Unlike classic delivery services, we offer a full purchase and delivery cycle:

  • Verification of sellers and goods: we minimize the risk of fraud and defects by checking sellers and their products in advance. We request additional product photos before payment, and at our warehouse after receiving the order, we conduct a physical inspection upon the client's request and provide a photo report.
  • Negotiations: we communicate and negotiate with stores on your behalf.
  • Minimization of customs payments: correct document preparation, cargo splitting, lawful reduction of duties, VAT refund.
  • No restrictions: we accept large and heavy cargo.

How to order goods and delivery from Slovenian online stores to Ukraine

  1. Send a link to the selected product to our managers.
  2. We will provide you with a personal Slovenian address for purchases.
  3. You can place the order yourself or entrust the purchase to our service.
  4. If you buy the goods yourself, forward us the order tracking number.
  5. Tell us the preferred delivery method and your address in Ukraine.
  6. Pay for logistics services after the parcel is issued at the post office.

Order delivery

Leave a request in a convenient messenger or call us at the number provided. Simply send a link to the product or a description of the cargo — we will consult you free of charge and calculate the delivery cost from Slovenia to Ukraine.

📞 Phone: +380‑68‑67‑32‑368

📧 E-mail: info@tobipaczka.com

Frequently asked questions about our delivery service

How can I send a parcel from Slovenia to Ukraine?

Sending a parcel includes the following main steps:

  1. provide the manager with a description of the cargo, its value, weight and dimensions;
  2. we will calculate delivery and agree on pickup from your address or receiving at our EU warehouse. For online store orders, simply provide our warehouse as the recipient address;
  3. delivery is paid upon receipt in Ukraine, without unnecessary declarations or border delays.

How is the cost of delivery from Slovenia to Ukraine calculated?

  • for private clients: the calculation system takes into account three key parameters: actual weight, volumetric weight and a percentage of the product value. Want to know the exact price? Go to the Online calculator;
  • for business clients: the cost of international freight transportation is calculated individually, depending on the type of transport and distance. Write a Request to the manager and get a free consultation.

How can I order cargo pickup across Slovenia?

Thanks to partnerships with leading European courier services, we pick up cargo anywhere in Slovenia: parcels, pallets, consolidated cargo and oversized auto parts. Important conditions for pickup:

  1. the cargo must be fully packed and ready for transportation;
  2. the seller (sender) must independently ensure loading into our vehicle.

How can I get a Slovenian VAT refund?

When ordering goods through our service, we prepare the necessary export documents or Tax Free forms that allow you to legally recover the tax amount. You will not have to understand tax nuances on your own. All you need is to place the purchase using our company's details (with our VAT number) and receive an invoice (račun) from the seller. We will send the details and step-by-step guide immediately after clarifying the order details. Want it even simpler? Just send a link to the required product to our manager, and we will purchase it with automatic consideration of the VAT refund.

Which address of your European warehouse should I provide when placing orders in Slovenia?

Once you confirm the order on our service, managers will send you the exact details and dedicated warehouse address. If you plan to buy goods yourself or send us a ready parcel, this is the address you must provide in the "Delivery address" field (Naslov dostave).

Didn't find an answer?

Try searching for answers in the section: General questions about parcel delivery from the EU.