The company TobiPaczka has been successfully operating in the international logistics market for over 10 years. During this time, we have opened a European office, leased modern transit warehouses, and established partnerships with leading customs clearance agencies in Europe.
Today we offer optimized routes for delivery from all EU countries to Ukraine (and in the opposite direction). In addition, we provide reliable multimodal cargo transportation from China via key European logistics hubs.
We work with all categories of clients:
Fast and secure dispatch of personal belongings, parcels, documents, online store orders, as well as medications. We provide door-to-door courier delivery to a residential address or post office in any EU country. The process is organized without unnecessary bureaucracy — we handle customs declarations and paperwork on your behalf, minimizing border delays.
An ideal solution for personal purchases. We offer a pickup service from the sender anywhere in Europe and their prompt transportation to Ukraine. You receive your orders quickly, cost-effectively, and without the need to understand the intricacies of customs clearance.
Comprehensive foreign trade support for exporting goods from the European Union to Ukraine. We provide support at every stage:
Official organization and support for importing Ukrainian goods to the European market. Our company helps domestic manufacturers and trading companies establish stable sales. Our services include:
If a Ukrainian online store or wholesale supplier does not accept European bank cards or does not ship orders to the EU, we will act as your official trade representative. We will find the required products at the best price, negotiate with the seller, clarify technical specifications, make secure payment, and deliver the order to Europe with all accompanying documents.
When purchasing goods in the EU, you pay internal value-added tax — VAT, which depending on the country ranges from 17% to 27%. Our service can legally refund this money when shipping goods to Ukraine:
We provide customers with a personal address and access to our Ukrainian warehouse facilities. You can consolidate orders from various manufacturers and marketplaces in Ukraine. We will receive your parcels or commercial pallets free of charge, verify their condition, repack them for safe transportation, and deliver them to the final recipients in Europe.
Fulfillment in Ukraine: we can store batches of your goods in our warehouse and ship them directly to your EU customers as orders come in, completely freeing you and your clients from customs hassles.
A short video explaining how our delivery between Europe and Ukraine work.
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Contact us through your preferred channel! The TobiPaczka team is always in touch and ready to promptly answer all your questions. We will provide a free consultation, help calculate the cost, and select the optimal terms of cooperation — regardless of whether you plan a one-time shipment of a small parcel or regular international transportation of large commercial cargo.
📞 Support phone: +380‑68‑67‑32‑368. Call for direct contact with a manager and prompt resolution of current issues.
💬 Messaging: choose a platform convenient for you to provide a link to the product of interest, send photos of the cargo, or get a consultation via messages:
📧 Email: info@tobipaczka.com. You can send official inquiries, packing lists, invoices, technical specifications for calculating B2B deliveries, and commercial partnership proposals here.
🕒 Support working hours: we take your calls and respond to messages Mon-Sat from 09:00 to 20:00 (Kyiv time, UTC+2/+3). Requests via messengers and email can be sent around the clock (24/7) — we will process them during the next business hours.
