Delivery from Ukraine to Belgium

The TobiPaczka courier service delivers parcels, personal belongings, online store goods, medicines, and documents from anywhere in Ukraine directly to the door — to any Belgian address.

For individuals: we offer shipping to Belgium without unnecessary formalities — no customs declarations or additional fees (everything is already included in the rate).

For business: transportation with full customs clearance is available. If you need official cargo transportation or import operation support, check out the section Freight transport from Ukraine to Europe.

Minibus of the TobiPaczka transport company

What we offer

Courier delivery from Ukraine to Belgium

We accept parcels from all over Ukraine and ensure their safe transportation to Belgium. You can choose a convenient receiving format: direct address delivery to your hands or pickup at a post office in your city.

Purchasing goods and delivery from Ukrainian stores and pharmacies to Belgium

We will erase borders for your shopping. Our team will help purchase products on any Ukrainian websites or in pharmacies, coordinate all details with sellers, and organise reliable address delivery. Order Ukrainian products at affordable prices, and leave the transport hassle to us.

Freight transport (product import) from Ukraine to Belgium

Professional forwarding and customs brokerage services in Ukraine and Belgium. We take on the entire supply chain: from preparing permit documents for official goods import to transportation to Belgium and customs clearance.

How the shipping service works

Courier delivery methods

To ensure maximum speed and affordable cost for international shipping, when collecting small cargo and personal belongings across Ukraine, we utilise local courier services — in particular, Nova Post. Local operators bring shipments from any point in the country to our warehouse or branch in our city. This allows you to avoid paying for a separate trip of our transport to remote regions.

We provide the following delivery formats to choose from:

  1. Independent purchases: when placing an order with online sellers, specify our Nova Post branch as the delivery address. We will receive the goods, check their condition if necessary, and organise further delivery to your Belgian address.
  2. Purchasing goods upon your request: you pay the cost of the goods to our account, and we arrange the purchase and deliver it to your address in Belgium.
  3. Transportation of parcels and luggage: simply hand over your luggage or parcel via Nova Post to the post office in our city or to our warehouse address. We will collect the shipment, consolidate it with other cargo, and prepare it for dispatch to Belgium.

Shipping arrangement process

The interaction scheme is as follows:

  1. Arrangement: you inform us of the dimensions, weight, and value of the cargo.
  2. Coordination: we agree on the final estimate with you.
  3. Shipment handover: you send the parcel via Nova Post to our warehouse in Ukraine, or we collect it with our own courier.
  4. Payment for services: you pay for our logistics services.
  5. Customs and border: when delivering the order, we take on customs brokerage services. No declarations or unnecessary expenses at the border.
  6. Parcel delivery: the European DPD service brings the parcel directly to your home or office anywhere in Belgium.

Delivery time

  • Transit of regular parcels: takes approximately 2 weeks from the moment the shipment is registered at the Ukrainian warehouse.
  • Transportation of large batches of goods: an individual vehicle movement schedule is applied according to your business requests.

How to track a shipment

You can monitor the movement of your parcels at every stage of the journey:

  • Delivery within Ukraine: if you sent your cargo or online store order to our Ukrainian warehouse, be sure to provide the consignment note number so we can accept and identify your shipment. If the parcel was collected by our courier, we will provide our own tracking number.
  • Cross-border transportation: we record when the parcel is accepted, dispatched to Belgium, and received at the European hub.
  • Courier delivery within Belgium: as soon as the parcel is dispatched from the warehouse to you, you receive an individual tracking number from the European DPD delivery service, which you can use to track the courier's final route.

Upon your request, we can set up automatic notifications about each logistics stage to a convenient messenger or e-mail. You can also check the shipment status with our managers — just provide the order number.

Delivery cost

The total cost for shipping to Belgium consists of two components:

  1. Cross-border transportation (Ukraine — Belgium).
  2. Delivery within Belgium to the recipient's door or the nearest post office.

1. Rates for cross-border transportation Ukraine — Belgium

The cost is determined by three criteria, of which only the highest value is charged:

  • 15% of the declared value of the shipment;
  • 1.75 € per 1 kg of actual weight;
  • 1.0 € per 1 kg of volumetric weight.

This system is equally fair for both small, expensive parcels and bulky, heavy cargo.

  • No limits: we ensure goods delivery regardless of their quantity and total order amount.
  • No customs issues: for individuals, customs clearance is included, and there are no additional payments at the border.
  • Uniform rates for new and used goods: personal luggage, furniture, clothing, shoes, product samples — everything is calculated according to a single standard rate grid.
Exceptions

For certain cargo categories — fabrics, antiques, natural fur and leather, glass items, large batches of medicines, or indivisible items heavier than 30 kg — the transportation cost is determined individually.

2. Delivery cost within Belgium

Parcels

  • up to 3 kg: 16 €;
  • from 3 to 10 kg: 18 €;
  • from 10 to 31 kg: 25 €.

Dimensional limits: formula 2a + 2b + c ≤ 250 cm.

Pallets

  • up to 300 kg: 210 – 230 €;
  • from 300 to 500 kg: 240 – 265 €;
  • from 500 to 700 kg: 290 – 315 €.

Maximum pallet size: 120 × 80 × 180 cm.

What affects the shipping cost

The final transportation price is formed taking into account a number of key parameters:

  • cargo valuation;
  • actual and volumetric weight of the shipment;
  • logistics within Belgium to the final addressee (by the company's own transport or via local European couriers);
  • availability of cash receipts, invoices, and manufacturer's branded labels.

What is included in the base service price

We provide a full range of logistics services, so the standard rate already includes:

  • assistance in selecting the required items from Ukrainian suppliers at optimal prices;
  • negotiations with sellers, coordination of conditions, payment, and purchase of goods on your behalf;
  • receiving, sorting, and storing cargo at our transit hubs in Ukraine and Belgium;
  • preparation of export documents;
  • coverage of bank fees for domestic Ukrainian money transfers;
  • cargo transportation across the Ukraine — Belgium border;
  • brokerage support and settlement of customs formalities for individuals.

What is paid additionally

Despite providing comprehensive logistics to Belgium, a number of related services are not included in the main rate:

  • delivery of goods from the supplier to our Ukrainian warehouse or address-based cargo collection by our courier;
  • taxes and duties mandatory for official goods import to the EU (for corporate clients);
  • return of goods to the Ukrainian seller in case of refusal or mismatch.

Rates for domestic transportation within Ukraine

If the sender or Ukrainian supplier cannot deliver the parcel to our transit warehouse, we can arrange a courier pickup.

The cost of cargo pickup in Ukraine and its transportation to our Ukrainian transit warehouse:

Parcels up to 30 kg (including weight)

  • Cost: 2 – 10 € — the final price depends on the actual weight, volume, and declared insured value.
  • Dimensional limit: sum of sides by the formula 2a + 2b + c ≤ 300 cm.

Pallets up to 500 kg

  • Cost: 30 – 100 € — depends on the weight, cargo volume, and its declared value.
  • Maximum pallet dimensions: 120 × 80 × 180 cm.

How to pay for delivery

We have provided convenient payment options — choose the one that suits you best:

  • transfer in UAH to a FOP account in Ukraine;
  • payment to a bank account in EUR / USD;
  • cryptocurrency — USDT / Bitcoin;
  • cash payment in our offices in Ukraine and Belgium.

Prepayment procedure:

  • Goods purchasing service: if our company purchases goods in Ukraine on your behalf, a 100% advance payment is required — both for the cost of the goods themselves and for their international transportation. We can inspect the goods before paying the seller and provide you with a video or photo report.
  • Transportation only: if the goods have already been purchased by you independently or it concerns the transportation of personal belongings, full payment for logistics services is made before crossing the border.
Please note

In the territory of the European Union countries, cash on delivery is not used. Any international shipment is handed over for delivery exclusively after full payment.

Delivery calculator

To calculate the transportation cost from Ukraine to Belgium, specify the weight, packaging dimensions, and estimated value of your shipment. The calculator will show two amounts — delivery across the border to the EU and delivery within the EU to the recipient, as well as the total amount to be paid.

Important calculation conditions:

  • minimum cost of delivering one parcel across the border to the EU is 10 €;
  • the calculator already includes all customs expenses and duties for individuals;
  • domestic shipping within Ukraine to our warehouse (for example, via Nova Post) is not included in the calculation and is paid separately;
  • the calculator is designed only for private clients. The cost of services for official import is determined individually.

Select a destination country to calculate delivery within the EU and the total amount.

Delivery across the border to the EU: 10.00 €
Delivery within the EU to the recipient: — €
Total to pay: — €

* For private clients, all possible customs payments are included in the cost. Minimum delivery cost across the border is 10 €.

Online order delivery service from Ukraine to Belgium

If a Ukrainian supplier does not deliver goods to Belgium, we take care of it: we assist with payment, accept parcels at our transit warehouse in Ukraine, and if necessary, split shipments — to save on customs and deliver everything "to the door" without unnecessary customs expenses for private clients.

Before planning international purchases, it is important to familiarise yourself with current customs rules. All goods are divided into strictly prohibited categories and those whose transportation is possible but regulated. A detailed list is available in the section: Goods restricted for international transportation.

And to ensure that online shopping in Ukraine does not cause problems, we recommend reading our tips on the page: Safe internet shopping in Ukraine.

Why choose our service for purchasing and delivering online shopping to Belgium

Unlike standard services, we offer comprehensive transaction support at all stages:

  • Reliability and quality control: we check suppliers and inspect goods before payment, providing you with a photo report if necessary.
  • Negotiations with suppliers: we clarify product specifications and negotiate discounts on your behalf.
  • Optimisation of customs procedures: we properly prepare export documentation and help legally reduce or avoid customs duties, including by splitting cargo batches.

How to purchase goods in Ukrainian stores and receive them in Belgium

  1. Send the product link to our manager.
  2. Receive the address of our warehouse in Ukraine for order acceptance.
  3. Purchase the goods yourself or entrust the purchase to us.
  4. Provide the order tracking number (if you purchased the goods yourself).
  5. Specify the delivery address in Belgium.
  6. Pay for our services — and wait for the parcel at your address.

Arrange delivery

Write to us in a messenger or call — send a link to the product or briefly describe the cargo, and we will calculate the delivery cost from Ukraine to Belgium for free and answer all your questions.

📞 Phone: +380‑68‑67‑32‑368

📧 E-mail: info@tobipaczka.com

Frequently asked questions about our delivery service

How to send personal belongings or a parcel from Ukraine to Belgium?

The entire process of working with our service consists of three steps:

  1. inform the manager of the cargo type, its approximate value, weight, and dimensions;
  2. we fix the rate and coordinate the shipment handover to our warehouse in Ukraine;
  3. wait for the parcel at your address in Belgium — we take on customs clearance and all related tasks.

How is the delivery price from Ukraine to Belgium calculated?

  • for private shipments: calculation is based on three parameters — actual weight, volumetric weight, and a percentage of the goods' value. The rate is determined by the highest indicator. You can find out the amount yourself via the Delivery calculator.
  • for commercial cargo: the cost is calculated individually, based on the type of rented vehicle and the duration of the journey. You can request exact information from our managers.

Is customs clearance required for my parcel from Ukraine upon receipt in Belgium?

No. For private clients, our company resolves all issues regarding customs clearance. You will not have to pay separately for customs clearance after receiving the parcel.

Which address of your warehouse in Ukraine should I specify to send a parcel to Belgium?

After confirming the request, the manager will send you the details of our receiving point in Ukraine (warehouse or post office). When independently placing an order in a Ukrainian online store or when sending a ready-made parcel, use this exact address.

No answer to your question?

Visit the section: General questions about delivery to the EU.