Delivery from Belgium to Ukraine

The TobiPaczka courier service not only transports regular parcels or personal luggage but also provides a comprehensive service for purchasing goods from suppliers, warehouse reception, and resolving customs issues.

We reclaim up to 21% of the cost of Belgian goods through proper export documentation.

For private clients: no paperwork or declaration filling required. If necessary, we will help split the shipment to optimize customs payments.

For business clients: flexible cooperation terms — both with full customs clearance and with document handover for your independent customs processing. To organize official freight transportation or export support, please visit the Freight transport from Belgium to Ukraine section.

TobiPaczka transport company minibus

Our Capabilities

Courier delivery from Belgium to Ukraine

We arrange pickup from any location in Belgium — whether it is a wholesale factory warehouse or your home address. We deliver to Ukraine to a postal branch or directly to your address. We transport personal luggage, documents, goods, and other items.

Freight transport (goods export) from Belgium to Ukraine

Freight forwarder in Belgium and Ukraine — complete freight transportation support: we provide transport, assist with import processing, and offer professional customs brokerage services.

Purchasing and delivering orders from Belgian online stores to Ukraine

Shopping in Belgian online stores has become easier — our service helps you find the right product at the best price, negotiate with the seller, clarify details, pay for the order, and deliver it to Ukraine without overpayments or border surprises.

Belgian VAT refund

When shopping in Belgium, you usually pay a VAT of 21% on the product's value. Our company helps both individuals and entrepreneurs reclaim this amount. The procedure does not take much time, does not increase delivery costs, and does not create additional tax obligations in Ukraine.

How the transportation process works

Courier delivery options

Regardless of the volume and specifics of your cargo, we offer the following cooperation formats:

  1. Independent product purchase: you pay for the product in the online store yourself and specify our European warehouse address as the recipient. We receive the parcel and organize its transportation to Ukraine.
  2. Purchasing through our service: you make a prepayment for the product, and we purchase it from the seller ourselves, taking care of transportation and preparing export documents for the VAT refund (if applicable).
  3. Sending personal items and parcels: if you need to transport already purchased goods or personal belongings to Ukraine, no prepayment is required. Simply send the cargo to our warehouse or arrange for its pickup.

In all cases, you pay for our logistics services exclusively upon receipt in Ukraine.

Delivery arrangement algorithm

The workflow for both consolidated shipments and individual parcels is straightforward:

  1. Delivery request: you specify the weight, dimensions, and value of the shipment.
  2. Coordination: we calculate the cost of our services.
  3. Parcel handover: you can deliver the cargo to our transit warehouse yourself or arrange for a courier service to pick it up from your address.
  4. Cross-border transportation: we prepare the document package and send the cargo to Ukraine.
  5. Customs: we handle all border issues independently. You will not need to fill out declarations or hire a broker. For individuals, there are no hidden fees, duties, or VAT.
  6. Parcel receipt and payment for services: within Ukraine, your order is sent via your chosen local delivery service, and payment for our services is made upon cargo receipt.

Transportation timelines

  • Standard timeframe: 1 to 2 weeks from the moment the goods arrive at our EU warehouse.
  • With VAT invoice processing: the process may take 1 week longer due to tax documentation preparation.
  • Wholesale batches: transportation timelines for large cargo volumes are discussed individually.

How to track parcels

Parcel movement control is divided into three stages:

  • Within Belgium: if we pick up the parcel from you, we will provide our tracking number. If you send the cargo yourself or make online purchases, be sure to ask the seller for the shipment tracking number.
  • International delivery: we track and inform you of key statuses — cargo reception at the European warehouse, border transit, and arrival at the warehouse in Ukraine.
  • Within Ukraine: as soon as the parcel is handed over to the local carrier (e.g., Nova Post), you receive a standard domestic tracking number for final monitoring.

Upon your request, we can set up order status updates to your preferred messenger or e-mail. You can also always check the cargo location with our managers by providing the order number or your details.

Delivery Cost

Base rate

You pay only one amount — whichever is higher:

  • 15% of the goods' value;
  • 1.5 € per 1 kg of actual weight;
  • 0.75 € per 1 kg of volumetric weight.

This approach makes logistics equally cost-effective and fair for both expensive, compact purchases and heavy, bulky cargo.

  • No limits: we deliver goods without restrictions on quantity or total order value.
  • Protection against customs overpayments: for private clients, we can competently split the cargo batch to fully comply with duty-free import limits under Ukrainian legislation.
  • Single rate for new and used goods: the delivery cost is fixed and does not depend on the condition of the items. We transport electronics, branded clothing, professional equipment, and used machinery under the same conditions.
Exceptions

For certain cargo categories (e.g., glass, fabric, second-hand items) or for indivisible items weighing over 50 kg (e.g., a refrigerator), the rate is calculated individually upon mutual agreement.

What the transportation price depends on

The final amount is composed of several key factors:

  • the actual value of the shipment;
  • the total weight and physical dimensions of the parcel;
  • how the cargo reaches us — via our transport or a local courier service;
  • the presence of a VAT invoice, which allows for tax reclamation and reduces overall expenses.

What the rate already includes

We offer "all-inclusive" delivery, so the base cost covers a maximum of related services:

  • searching for the required items on the Belgian market at the most attractive prices;
  • negotiations with Belgian suppliers, clarification of specifications, and purchasing on your behalf;
  • providing our European company entity for wholesale purchases on Belgian B2B platforms at net prices;
  • free reception, processing, and storage of cargo at our warehouses in the EU and Ukraine;
  • preparation of export documents for Belgian VAT refund;
  • all bank fees for settlements with Belgian sellers;
  • cross-border transportation;
  • brokerage services and coverage of all customs payments for individuals.

What requires an additional fee

Despite the comprehensive transportation format, some expense items are not covered by the base rate:

  • domestic delivery within Belgium from the seller to our warehouse, or individual cargo pickup at the sender's address;
  • customs duties for business clients, if the goods are purchased officially for company balance sheet registration;
  • domestic shipping within Ukraine — handled by local transport companies at their internal rates;
  • return shipment of goods to the supplier in case of a return.

Cost of cargo pickup from an address in Belgium

For transporting small orders within the European Union, we engage our European partner — the DPD courier service. They deliver parcels from any region of the country to our warehouse. This is an optimal and cost-effective solution when the Belgian supplier does not handle shipping themselves, or when sending our own transport for the goods is too far and economically unfeasible.

Parcels

  • up to 3 kg: 16 €;
  • from 3 to 10 kg: 18 €;
  • from 10 to 31 kg: 25 €.

Maximum parcel size: formula 2a + 2b + c ≤ 250 cm.

Pallets

  • up to 300 kg: 210 – 230 €;
  • from 300 to 500 kg: 240 – 265 €;
  • from 500 to 700 kg: 290 – 315 €.

Maximum pallet size: 120 × 80 × 180 cm.

For transporting large batches or oversized cargo from Belgium, we are ready to provide our own transport. The cost of this service is calculated individually upon mutual agreement.

Rates for domestic logistics within Ukraine

Within Ukraine, we send small cargo via the local postal operator, Nova Post. This is faster and cheaper than delivery by our truck.

Parcels up to 30 kg (packaged)

  • Cost: 2 – 10 € (final price depends on weight, volume, and declared value).
  • Dimension restrictions: formula 2a + 2b + c ≤ 300 cm.

Pallets up to 500 kg

  • Cost: 30 – 100 € (depends on weight, volume, and declared value).
  • Maximum pallet dimensions: 120 × 80 × 180 cm.

How to reduce goods delivery costs

The main way to save money on purchases in Belgium is the VAT refund. This tax is included in the cost of almost all product categories. If the seller provides a correct invoice, we will help you reclaim up to 21% of the purchase value. Read all the details of this process on the Belgian VAT refund page.

How to pay for delivery

You can settle logistics services in any convenient way:

  • to a FOP account in UAH;
  • in cryptocurrency (USDT / Bitcoin);
  • in cash in Ukraine and Belgium;
  • cash on delivery upon receipt at the Ukrainian postal branch.

Prepayment rules:

  • With product purchase service: if we completely handle the product purchase on your behalf, you must make a 100% prepayment for its value.
  • Logistics only: if you pay for the purchase in Belgium yourself, or if transportation of a ready-made parcel or your personal belongings is required, no prepayment is needed; you pay for logistics upon the cargo's arrival.

Delivery Calculator

Calculate the delivery cost from Belgium to Ukraine online: specify the weight, dimensions, and value of the shipment.

Important information:

  • the minimum delivery cost from Belgium is 10 €;
  • customs support for individuals is already included in the cost, guaranteeing no unexpected expenses at the border;
  • cargo delivery within the European Union to our warehouse (e.g., via DPD service), as well as final courier distribution within Ukraine to the client's address (e.g., via Nova Post service), are paid separately according to domestic courier service rates;
  • this calculator is intended solely for calculating private orders. Commercial imports for businesses are calculated under individual conditions.

Estimated delivery cost:
10.00 €

* For private clients, all possible customs payments are included in the cost. Minimum delivery cost is 10 €.

Online order delivery service from Belgium to Ukraine

If a Belgian store does not ship goods directly to Ukraine, our forwarding service comes to the rescue. You can order goods from any online store to our transit warehouse, from where we will forward them to Ukraine. You can pay for the product directly to the seller or arrange payment through our service.

There are categories of goods whose delivery is strictly regulated by Ukrainian customs legislation — some require additional documentation, while others are completely prohibited from cross-border transportation. We recommend reviewing the full list of restrictions in the section: Goods prohibited for import into Ukraine.

Unlike classic delivery services, we offer a full cycle of purchasing and delivery:

  • Seller and product verification: we minimize the risk of fraud and defects by pre-checking sellers and their products. We request additional product photos before payment, and upon receiving the order at our warehouse, we conduct a physical inspection upon client request and provide a photo report.
  • Negotiations: we communicate and bargain with stores on your behalf.
  • Customs payment minimization: proper document preparation, cargo splitting, legal duty reduction, and VAT refund.
  • No restrictions: we accept large and heavy cargo.

How to order goods and delivery from Belgian online stores to Ukraine

  1. Send the link to the selected product to our managers.
  2. We will provide you with a personal Belgian address for shopping.
  3. You can place the order yourself or entrust the purchase to our service.
  4. If you purchase the product yourself, forward us the order tracking number.
  5. Inform us of your preferred receipt method and your address in Ukraine.
  6. Pay for logistics services after the parcel is issued at the postal branch.

Arrange Delivery

Leave a request in a convenient messenger or call us at the provided number. Simply send a product link or a cargo description — we will consult you for free and calculate the delivery cost from Belgium to Ukraine.

📞 Phone: +380‑68‑67‑32‑368

📧 E-mail: info@tobipaczka.com

Frequently asked questions about our delivery service

How to send a parcel from Belgium to Ukraine?

Sending a parcel includes the following main steps:

  1. provide the manager with a description of the cargo, its value, weight, and dimensions;
  2. we will calculate the delivery cost and arrange pickup from your address or reception at our EU warehouse. For online store orders, simply specify our warehouse as the delivery address;
  3. delivery payment is made upon receipt in Ukraine, without unnecessary declarations or border delays.

How is the delivery cost from Belgium to Ukraine calculated?

  • for private clients: the calculation system considers three key parameters: actual weight, volumetric weight, and a percentage of the goods' value. Want to know the exact price? Go to the Online Calculator;
  • for business clients: international freight transportation costs are calculated individually, depending on the type of transport and distance. Write a Request to Manager and receive a free consultation.

How to arrange cargo pickup in Belgium?

Thanks to our partnership with leading European courier services, we pick up cargo anywhere in Belgium: parcels, pallets, consolidated shipments, and oversized auto parts. Important conditions for pickup:

  1. the cargo must be fully packaged and ready for transportation;
  2. the seller (sender) must independently ensure loading into our vehicle.

How to get a Belgian VAT refund?

When ordering goods through our service, we prepare the necessary export documents or Tax Free forms, which allow you to legally reclaim the tax amount. You will not have to figure out tax intricacies yourself. All you need to do is register the purchase under our company details (specifying our VAT number) and obtain an invoice (faktura) from the seller. We will send the details and a step-by-step guide immediately after clarifying the order specifics. Want it even simpler? Just send the link to the desired product to our manager, and we will purchase it with an automatic VAT refund.

Which European warehouse address should I specify when placing orders in Belgium?

As soon as you confirm the order on our service, managers will send you the exact details and a dedicated warehouse address. If you plan to purchase the item yourself or send us a prepared parcel, this is the address you must specify in the 'Delivery address' (Adres dostawy) field.

Didn't find the answer?

Try searching for answers in the section: General questions about parcel delivery from the EU.