Delivery from Malta to Ukraine

The courier service TobiPaczka not only transports regular parcels or personal luggage but also provides a product purchasing service from suppliers, warehouse reception, and customs issue resolution.

We refund up to 18% of the cost of Maltese goods thanks to the preparation of export documents.

For private clients: no paperwork or filling out declarations. If necessary, we will help split the shipment to optimize customs payments.

For business clients: flexible cooperation conditions — both with full customs clearance and with document handover for your independent customs clearance.

Minibus of the TobiPaczka transport company

Our capabilities

Courier delivery from Malta to Ukraine

We organize pickup of shipments from any location in Malta — whether it is a wholesale factory warehouse or your home address. We deliver to Ukraine to a post office or to an address. We transport personal luggage, documents, goods, and other items.

Purchasing and delivery of orders from Maltese online stores to Ukraine

Shopping in Maltese online stores becomes easier — our service helps find the right product at the best price, negotiate with the seller, clarify details, pay for the order, and deliver it to Ukraine without overpayments or border surprises.

Maltese VAT refund

When shopping in Malta, you usually pay VAT at a rate of 18% of the product value. Our company helps reclaim this amount for both individuals and entrepreneurs. The procedure does not take much time, does not increase delivery costs, and does not create additional tax obligations in Ukraine.

How the transport process works

Courier delivery options

Regardless of the volume and specifics of your cargo, we offer the following cooperation formats:

  1. Independent product purchase: you pay for the product in the online store yourself and specify the address of our European warehouse as the recipient. We receive the parcel and organize its transportation to Ukraine.
  2. Product purchase through our service: you make a prepayment for the product, and we purchase it from the seller ourselves, taking on transportation and the preparation of export documents for the VAT refund (if possible).
  3. Sending personal items and parcels: if you need to transport an already purchased product or personal items to Ukraine, no prepayment is required. It is enough to send the cargo to our warehouse or order its pickup.

In all cases, you pay for our logistics services exclusively upon receipt in Ukraine.

Delivery arrangement algorithm

The workflow for both groupage shipments and single parcels is as simple as possible:

  1. Delivery request: you specify the weight, dimensions, and value of the shipment.
  2. Agreement: we calculate the cost of our services.
  3. Parcel handover: you can deliver the cargo to our transit warehouse yourself, or arrange pickup by a courier service from your address.
  4. Border transportation: we prepare the document package and send the cargo to Ukraine.
  5. Customs: we resolve all border issues on our own. You will not have to fill out declarations or hire a broker. For individuals, there are no hidden fees, duties, or VAT.
  6. Parcel receipt and service payment: within Ukraine, your order is sent via your chosen local delivery service, and payment for services occurs upon cargo receipt.

Transport deadlines

  • Standard time: from 1 to 2 weeks from the moment the product arrives at our warehouse in the EU.
  • With VAT invoice processing: the process may take 1 week longer due to tax documentation processing.
  • Wholesale batches: transportation deadlines for large cargo are discussed individually.

How to track parcels

Parcel movement control is divided into three stages:

  • Within Malta: if we pick up the parcel from you, we will provide our tracking number. If you send the cargo yourself or make online purchases, be sure to ask the seller for the shipment number to track the parcel.
  • International delivery: we record and inform you of key statuses — cargo reception at the warehouse in Europe, transit across the border, arrival at the warehouse in Ukraine.
  • Within Ukraine: as soon as the parcel is handed over to the local carrier (for example, Nova Post), you receive a standard domestic tracking number for final tracking.

At your request, we can set up order status updates to a convenient messenger or e-mail. You can also always check the cargo location with our managers by providing the order number or your details.

Delivery cost

Base rate

You pay only one amount — whichever is greater:

  • 15% of the product value;
  • 1.5 € per 1 kg of actual weight;
  • 0.75 € per 1 kg of volumetric weight.

This approach makes logistics equally profitable and fair for both expensive compact purchases and heavy, bulky cargo.

  • No limits: we deliver goods without restrictions on quantity or total order value.
  • Protection against customs overpayments: for private clients, we can competently split the product batch to fully comply with the duty-free import limits under Ukrainian legislation.
  • Single rate for new and used goods: the delivery cost is fixed and does not depend on the condition of the items. We transport electronics, branded clothing, professional equipment, and used machinery under the same conditions.
Exceptions

For certain cargo categories (e.g., glass, fabric, second-hand items) or for indivisible items heavier than 50 kg (e.g., a refrigerator), the rate is calculated individually by mutual agreement.

What the transport price depends on

The final amount consists of several key factors:

  • actual value of the shipment;
  • total weight and physical dimensions of the parcel;
  • how the cargo reaches us — by our transport or via a local courier service;
  • presence of a VAT invoice, which allows arranging a tax refund and reducing overall expenses.

What the rate already includes

We offer 'all-inclusive' delivery, so the base cost includes a maximum of accompanying services:

  • searching for the right items on the Maltese market at the most attractive prices;
  • negotiations with Maltese suppliers, clarifying characteristics, and purchasing on your behalf;
  • providing our European company for wholesale purchases on B2B platforms in Malta at net prices;
  • free reception, processing, and storage of cargo at our warehouses in the EU and Ukraine;
  • preparation of export documents for the Maltese VAT refund;
  • all bank commissions when settling with Maltese sellers;
  • border transportation;
  • broker services and coverage of all customs payments for individuals.

What requires extra payment

Despite the comprehensive transport format, some expense items are not covered by the base rate:

  • delivery within Malta from the seller to our warehouse or individual cargo pickup at the sender's address;
  • customs duties for business clients, if the product is purchased officially for company balance sheet registration;
  • shipping within Ukraine — carried out by local transport companies at their internal rates;
  • return shipment of the product to the supplier in case of a return.

Cost of cargo pickup from an address in Malta

For transporting small orders within the European Union, we engage our European partner — the DPD courier service. They deliver parcels from any region of the country to our warehouse. This is an optimal and cost-effective solution when the Maltese supplier does not handle shipping themselves, or sending our own transport for the goods is too far and economically unfeasible.

Parcels

  • up to 3 kg: 23 €;
  • from 3 to 10 kg: 37 €;
  • from 10 to 31 kg: 51 €.

Maximum parcel size: formula 2a + 2b + c ≤ 250 cm.

Pallets

  • up to 300 kg: 470 – 530 €;
  • from 300 to 500 kg: 555 – 580 €;
  • from 500 to 700 kg: 610 – 635 €.

Maximum pallet size: 120 × 80 × 180 cm.

For transporting large batches or oversized cargo from Malta, we are ready to provide our own transport. The cost of this service is calculated individually by mutual agreement.

Rates for internal logistics within Ukraine

Within Ukraine, we send small cargo via the local postal operator Nova Post. This is faster and cheaper than delivery by our truck.

Parcels up to 30 kg (with packaging)

  • Cost: 2 – 10 € (final price depends on weight, volume, and declared value).
  • Dimension restrictions: formula 2a + 2b + c ≤ 300 cm.

Pallets up to 500 kg

  • Cost: 30 – 100 € (depends on weight, volume, and declared value).
  • Maximum pallet dimensions: 120 × 80 × 180 cm.

How to reduce delivery costs for goods

The main way to save on purchases in Malta is the VAT refund. This tax is included in the cost of almost all product categories. If the seller provides a correct invoice, we will help you reclaim up to 18% of the purchase value. Read all the details of this process on the Maltese VAT refund page.

How to pay for delivery

You can pay for logistics services in any convenient way:

  • to a FOP account in UAH;
  • in cryptocurrency in USDT / Bitcoin;
  • in cash in Ukraine and Malta;
  • cash on delivery upon receipt at the Ukrainian post office.

Prepayment rules:

  • With product purchase service: if we completely take on the product purchase on your behalf, you must make a 100% prepayment for its value.
  • Logistics only: if you pay for the purchase in Malta yourself, or require transportation of a ready-made parcel or your personal items — no prepayment is required, you pay for logistics upon the cargo's actual arrival.

Delivery calculator

Calculate the delivery cost from Malta to Ukraine online: specify the weight, dimensions, and value of the shipment.

Important information:

  • minimum delivery cost from Malta is 10 €;
  • customs support for individuals is already included in the cost — this guarantees no unexpected expenses when crossing the border;
  • cargo delivery within the European Union to our warehouse (for example, by DPD), as well as final courier distribution within Ukraine to the client's address (for example, by Nova Post) are paid separately at the internal courier service rates;
  • this calculator is intended only for calculating private orders. Commercial import for business is calculated under individual conditions.

Estimated delivery cost:
10.00 €

* For private clients, all possible customs payments are included in the cost. Minimum delivery cost is 10 €.

Online order delivery service from Malta to Ukraine

If a Maltese store does not ship goods directly to Ukraine, our forwarding service comes to the rescue. You can order goods from any online stores to our transit warehouse, from where we will forward them to Ukraine. You can pay for the product directly to the seller or arrange payment through our service.

There are categories of goods whose delivery is strictly regulated by Ukrainian customs legislation — some require additional documents, while others are completely prohibited from transportation across the border. We recommend reviewing the full list of restrictions in the section: Goods prohibited for import into Ukraine.

Unlike classic delivery services, we offer a full cycle of purchasing and delivery:

  • Seller and product verification: we minimize the risk of fraud and defects by checking sellers and their products in advance. We request additional product photos before payment, and at our warehouse after receiving the order, we conduct a physical inspection upon client request and provide a photo report.
  • Negotiations: we communicate and bargain with stores on your behalf.
  • Minimization of customs payments: correct document preparation, cargo splitting, legal duty reduction, VAT refund.
  • No restrictions: we accept large and heavy cargo.

How to order goods and delivery from Maltese online stores to Ukraine

  1. Send the link to the selected product to our managers.
  2. We will provide you with a personal Maltese address for shopping.
  3. You can place the order yourself or entrust the purchase to our service.
  4. If you buy the product yourself, forward us the order tracking number.
  5. Inform us of a convenient receipt method and your address in Ukraine.
  6. Pay for logistics services after the parcel is issued at the post office.

Order delivery

Leave a request in a convenient messenger or call us at the specified number. It is enough to send a product link or a cargo description — we will consult you for free and calculate the delivery cost from Malta to Ukraine.

📞 Phone: +380‑68‑67‑32‑368

📧 E-mail: info@tobipaczka.com

Frequently asked questions about our delivery service

How to send a parcel from Malta to Ukraine?

Sending a parcel includes the following main steps:

  1. provide the manager with a description of the cargo, its value, weight, and dimensions;
  2. we will calculate the delivery and arrange pickup from your address or reception at our warehouse in the EU. For online store orders, simply specify our warehouse as the recipient address;
  3. delivery payment occurs upon receipt in Ukraine, without unnecessary declarations or border delays.

How is the delivery cost from Malta to Ukraine calculated?

  • for private clients: the calculation system considers three key parameters: actual weight, volumetric weight, and a percentage of the product value. Want to know the exact price? Go to the Online calculator;
  • for business clients: the cost of international freight transport is calculated individually, depending on the transport type and distance. Write a Request to manager and get a free consultation.

How to order cargo pickup in Malta?

Thanks to our partnership with leading European courier services, we pick up cargo anywhere in Malta: parcels, pallets, groupage shipments, and oversized auto parts. Important conditions for pickup:

  1. the cargo must be fully packed and ready for transport;
  2. the seller (sender) must independently ensure loading into our vehicle.

How to get a Maltese VAT refund?

When ordering goods through our service, we issue the necessary export documents or Tax Free forms, which allow you to legally reclaim the tax amount. You will not have to figure out tax intricacies yourself. All you need to do is register the purchase under our company details (specifying our VAT number) and receive an invoice (faktura) from the seller. We will send the details and a step-by-step guide immediately after clarifying the order details. Want it even easier? Just send the link to the desired product to our manager, and we will purchase it with an automatic VAT refund.

What address of your European warehouse should be specified when placing orders in Malta?

As soon as you confirm the order on our service, managers will send you the exact details and a dedicated warehouse address. If you plan to buy the product yourself or send us a prepared parcel, this is the address you must specify in the 'Delivery address' (Adres dostawy) field.

Did not find the answer?

Try searching for answers in the section: General questions about parcel delivery from the EU.