Delivery from Portugal to Ukraine

Courier delivery from Portugal to Ukraine

We arrange pickup of shipments from any location in Portugal — whether it is a factory wholesale warehouse or your home address. We deliver to Ukraine to a post office or to an address. We transport personal luggage, documents, goods, and other items.

Freight transport (goods export) from Portugal to Ukraine

Forwarder in Portugal and Ukraine — complete freight forwarding support: we provide transport, assist with import processing, and offer professional customs brokerage services.

Purchasing and delivery of orders from Portuguese online stores to Ukraine

Shopping in Portuguese online stores is becoming easier — our service helps find the right product at the best price, negotiate with the seller, clarify details, pay for the order, and deliver it to Ukraine without overpayments or border surprises.

Portuguese VAT refund

When shopping in Portugal, you usually pay VAT at 23% of the item's value. Our company helps reclaim this amount for both individuals and entrepreneurs. The procedure does not take much time, does not increase delivery costs, and does not create additional tax obligations in Ukraine.

Base rate

You pay only one amount — whichever is higher:

This approach makes logistics equally profitable and fair for both expensive compact purchases and heavy, bulky cargo.

• No limits: we deliver goods without restrictions on quantity or total order value.
• Protection against customs overpayments: for private clients, we can competently split the product batch to fully fit within the duty-free import limits according to Ukrainian legislation.
• Single rate for new and used goods: the delivery cost is fixed and does not depend on the condition of the items. We transport electronics, branded clothing, professional equipment, and used appliances under the same conditions.

What the transportation price depends on

The final amount consists of several key factors:

• the actual value of the shipment;
• the total weight and physical dimensions of the parcel;
• how exactly the cargo reaches us — by our transport or via a local courier service;
• the presence of a VAT invoice, which allows processing a tax refund and reducing overall expenses.

What the rate already includes

We offer "all-inclusive" delivery, so the base cost includes a maximum of accompanying services:

• searching for the right items on the Portuguese market at the most attractive prices;
• negotiations with Portuguese suppliers, clarification of characteristics, and purchase on your behalf;
• providing our European company for wholesale purchases on B2B platforms in Portugal at net cost;
• free reception, processing, and storage of cargo at our warehouses in the EU and Ukraine;
• preparation of export documents for Portuguese VAT refund;
• all bank commissions when settling with Portuguese sellers;
• border transportation;
• brokerage services and coverage of all customs payments for individuals.

What requires an additional fee

Despite the comprehensive transportation format, some expense items are not covered by the base rate:

• delivery within Portugal from the seller to our warehouse or individual cargo pickup at the sender's address;
• customs duties for business clients, if the product is purchased officially for company balance sheet registration;
• shipping within Ukraine — carried out by local transport companies at their internal rates;
• return shipment of the product to the supplier in case of a return.

Cost of cargo pickup from an address in Portugal

For transporting small orders within the European Union, we engage our European partner — the "DPD" courier service. They deliver parcels from any region of the country to our warehouse. This is an optimal and cost-effective solution when the Portuguese supplier does not handle shipping themselves, or sending our own transport for the product is too far and economically unfeasible.

Parcels

• up to 3 kg: 23 €;
• from 3 to 10 kg: 28 €;
• from 10 to 31 kg: 35 €.

Maximum parcel size: formula 2a + 2b + c ≤ 250 cm.

Pallets

• up to 300 kg: 470 – 530 €;
• from 300 to 500 kg: 555 – 580 €;
• from 500 to 700 kg: 610 – 635 €.

Maximum pallet size: 120 × 80 × 180 cm.

Rates for domestic logistics within Ukraine

Within Ukraine, we send small cargo via the local postal operator "Nova Post". This is faster and cheaper than delivery by our truck.

Parcels up to 30 kg (with packaging)

• Cost: 2 – 10 € (the final price depends on weight, volume, and declared value).
• Dimension restrictions: formula 2a + 2b + c ≤ 300 cm.

Pallets up to 500 kg

• Cost: 30 – 100 € (depends on weight, volume, and declared value).
• Maximum pallet dimensions: 120 × 80 × 180 cm.

How to reduce product delivery costs

The main way to save on purchases in Portugal is the VAT refund. This tax is included in the cost of almost all product categories. If the seller provides a correct invoice, we will help you reclaim up to 23% of the purchase value. Read all the details of this process on the Portuguese VAT refund page.

How to pay for delivery

You can settle logistics services in any convenient way:

• to a FOP account in UAH;
• in cryptocurrency in USDT / Bitcoin;
• in cash in Ukraine and Portugal;
• cash on delivery upon receipt at the Ukrainian post office.

Prepayment rules:

• With product purchase service: if we completely take over the product purchase on your behalf, you need to make a 100% prepayment for its value.
• Logistics only: if you pay for the purchase in Portugal yourself, or if transportation of a ready-made parcel or your personal belongings is required — no prepayment is needed, you pay for logistics upon the cargo's arrival.

If a Portuguese store does not ship goods directly to Ukraine, our forwarding service comes to the rescue. You can order goods from any online stores to our transit warehouse, from where we will forward them to Ukraine. You can pay for the product directly to the seller or arrange payment through our service.

There are product categories whose delivery is strictly regulated by Ukrainian customs legislation — some require additional documents, while others are completely prohibited from transportation across the border. We recommend reviewing the full list of restrictions in the section: Goods prohibited for import to Ukraine.

Unlike classic delivery services, we offer a complete cycle of purchase and delivery:

• Seller and product verification: we minimize the risk of fraud and defects by checking sellers and their products in advance. We request additional product photos before payment, and at our warehouse after receiving the order — we conduct a physical inspection at the client's request and provide a photo report.
• Negotiations: we communicate and bargain with stores on your behalf.
• Minimization of customs payments: proper document processing, cargo splitting, legal duty reduction, VAT refund.
• No restrictions: we accept large and heavy cargo.

How to order a product and delivery from Portuguese online stores to Ukraine

1. Send the link to the selected product to our managers.
2. We will provide you with a personal Portuguese address for shopping.
3. You can place the order yourself or entrust the purchase to our service.
4. If you buy the product yourself, forward us the order tracking number.
5. Specify a convenient receiving method and your address in Ukraine.
6. Pay for logistics services after the parcel is issued at the post office.

How to send a parcel from Portugal to Ukraine?

Sending a parcel includes the following main steps:

1. provide the manager with a description of the cargo, its value, weight, and dimensions;
2. we will calculate the delivery and arrange pickup from your address or reception at our EU warehouse. For online store orders, simply specify our warehouse as the recipient's address;
3. delivery payment occurs upon receipt in Ukraine, without unnecessary declarations or border delays.

How is the delivery cost from Portugal to Ukraine calculated?

• for private clients: the calculation system considers three key parameters: actual weight, volumetric weight, and a percentage of the product value. Want to know the exact price? Go to the Online calculator;
• for business clients: the cost of international freight transport is calculated individually, depending on the type of transport and distance. Write a Request to manager and get a free consultation.

How to order cargo pickup in Portugal?

Thanks to our partnership with leading European courier services, we pick up cargo anywhere in Portugal: parcels, pallets, consolidated shipments, and oversized auto parts. Important conditions for pickup:

1. the cargo must be fully packed and ready for transportation;
2. the seller (sender) must independently ensure loading into our vehicle.

How to get a Portuguese VAT refund?

When ordering goods through our service, we prepare the necessary export documents or Tax Free forms, which allow you to legally reclaim the tax amount. You will not have to figure out the tax intricacies yourself. All you need is to make the purchase under our company's details (indicating our VAT number) and receive an invoice (faktura) from the seller. We will send the details and a step-by-step guide immediately after clarifying the order details. Want it even easier? Just send the link to the desired product to our manager, and we will purchase it with an automatic VAT refund.

What address of your European warehouse should I specify when placing orders in Portugal?

As soon as you confirm the order on our service, managers will send you the exact details and the designated warehouse address. If you plan to buy the product yourself or send us an already prepared parcel, this is the address you must specify in the "Delivery address" (Adres dostawy) field.