Delivery from Cyprus to Ukraine
The courier service TobiPaczka not only transports ordinary parcels or personal luggage, but also provides a service for purchasing goods from suppliers, warehouse acceptance, and resolution of customs matters.
We reimburse up to 19% of the value of Cypriot goods by arranging export documents.
For private clients: no paperwork or declaration forms. If needed, we will help split a shipment to optimize customs payments.
For business clients: flexible cooperation terms — both with full customs clearance and with handover of documents for your own customs clearance.
Our capabilities
Courier delivery from Cyprus to Ukraine
We arrange pickup of shipments from any location in Cyprus — whether it is a factory wholesale warehouse or your home address. We deliver to Ukraine to a post office or to an address. We transport personal luggage, documents, goods and other items.
Purchase and delivery of orders from Cypriot online stores to Ukraine
Shopping in Cypriot online stores becomes easier — our service helps find the right item at the best price, negotiate with the seller, clarify details, pay for the order and deliver it to Ukraine without overpayments or surprises at the border.
Cypriot VAT refund
When shopping in Cyprus, you usually pay VAT at 19% of the item's value. Our company helps both individuals and entrepreneurs recover this amount. The procedure does not take much time, does not increase the delivery cost and does not create additional tax obligations in Ukraine.
How the transportation process works
Courier delivery options
Regardless of the volume and specifics of your cargo, we offer the following cooperation formats:
- Independent purchase of goods: you pay for the item in the online store yourself and provide our European warehouse address as the recipient. We receive the parcel and arrange its transportation to Ukraine.
- Purchase of goods through our service: you make an advance payment for the goods, and we buy it from the seller ourselves, handle transportation and prepare export documents for VAT refund (if possible).
- Sending personal belongings and parcels: if you need to transport already purchased goods or personal belongings to Ukraine, no advance payment is required. Simply send the cargo to our warehouse or order its pickup.
In all cases, you pay for our logistics services exclusively upon receipt in Ukraine.
Delivery arrangement algorithm
The workflow for both consolidated cargo and single parcels is as simple as possible:
- Delivery request: specify the weight, dimensions and value of the shipment.
- Coordination: we calculate the cost of our services.
- Handover of the parcel: you can deliver the cargo to our transit warehouse yourself or arrange pickup by courier from your address.
- Transportation across the border: we prepare the document package and send the cargo to Ukraine.
- Customs: we handle all border matters on our own. You will not have to fill out declarations or hire a broker. For individuals, there are no hidden fees, duties or VAT.
- Receipt of the parcel and payment for services: within Ukraine, your order is sent via the local delivery service of your choice, and payment for services is made upon receipt of the cargo.
Transportation times
- Standard timeframe: from 1 to 2 weeks from the moment the goods arrive at our EU warehouse.
- With VAT invoice processing: the process may take 1 week longer due to tax documentation.
- Wholesale batches: transportation times for large cargo are discussed individually.
How to track parcels
Parcel movement control is divided into three stages:
- Within Cyprus: if we pick up the parcel from you, we will provide our tracking number. If you send the cargo yourself or shop online, be sure to ask the seller for the shipment number to track the parcel.
- International delivery: we record and inform you of key statuses — cargo acceptance at the European warehouse, transit across the border, arrival at the warehouse in Ukraine.
- Within Ukraine: as soon as the parcel is handed over to a local carrier (for example, Nova Post), you receive a standard domestic tracking number for final tracking.
At your request, we can set up order status updates to a convenient messenger or email. You can also always check the location of your cargo with our managers by providing the order number or your details.
Delivery cost
Base tariff
You pay only one amount — whichever is higher:
- 15% of the goods value;
- 1.5 € per 1 kg of actual weight;
- 0.75 € per 1 kg of volumetric weight.
This approach makes logistics equally beneficial and fair for both expensive compact purchases and heavy, bulky cargo.
- No limits: we deliver goods without restrictions on quantity or total order value.
- Protection against customs overpayments: for private clients, we can properly split a batch of goods to stay fully within the duty-free import limits under Ukrainian law.
- Single tariff for new and used goods: delivery cost is fixed and does not depend on the condition of the items. We transport electronics, branded clothing, professional equipment and used machinery on the same terms.
For certain cargo categories (for example, glass, fabric, second-hand goods) or for indivisible items heavier than 50 kg (for example, a refrigerator), the tariff is calculated individually by agreement of the parties.
What determines the transportation price
The final amount consists of several key factors:
- actual value of the shipment;
- total weight and physical dimensions of the parcel;
- how exactly the cargo reaches us — by our transport or via a local courier service;
- availability of a VAT invoice that allows arranging a tax refund and reducing overall costs.
What the tariff already includes
We offer all-inclusive delivery, so the base price includes the maximum of related services:
- search for the right items on the Cypriot market at the most attractive prices;
- negotiations with Cypriot suppliers, clarification of specifications and purchase on your behalf;
- provision of our European company for wholesale purchases on B2B platforms in Cyprus at net cost;
- free acceptance, handling and storage of cargo at our warehouses in the EU and Ukraine;
- preparation of export documents for Cypriot VAT refund;
- all bank commissions when settling with Cypriot sellers;
- transportation across the border;
- broker services and coverage of all customs payments for individuals.
What requires an additional payment
Despite the comprehensive transportation format, some expense items are not covered by the base tariff:
- delivery within Cyprus from the seller to our warehouse or individual cargo pickup at the sender's address;
- customs duties for business clients if the goods are purchased officially for inclusion on the company's balance sheet;
- forwarding within Ukraine — carried out by local transport companies at their internal rates;
- return shipment of goods to the supplier in case of return.
Cost of cargo pickup from an address in Cyprus
For transportation of small orders within the European Union, we engage our European partner — the DPD courier service. They deliver parcels from any region of the country to our warehouse. This is the optimal and cost-effective solution when the Cypriot supplier does not handle shipping itself or when sending our own transport for the goods is too far and economically unfeasible.
Parcels
- up to 3 kg: 23 €;
- from 3 to 10 kg: 37 €;
- from 10 to 31 kg: 51 €.
Maximum parcel size: formula 2a + 2b + c ≤ 250 cm.
Pallets
- up to 300 kg: 470 – 530 €;
- from 300 to 500 kg: 560 – 580 €;
- from 500 to 700 kg: 610 – 630 €.
Maximum pallet size: 120 × 80 × 180 cm.
For transportation of large batches or oversized cargo from Cyprus, we are ready to provide our own transport. The cost of such a service is calculated individually by agreement of the parties.
Rates for domestic logistics in Ukraine
Within Ukraine, we send small cargo through the local postal operator Nova Post. This is faster and cheaper than delivery by our truck.
Parcels up to 30 kg (with packaging)
- Cost: 2 – 10 € (the final price depends on weight, volume and declared value).
- Size limits: formula 2a + 2b + c ≤ 300 cm.
Pallets up to 500 kg
- Cost: 30 – 100 € (depends on weight, volume and declared value).
- Maximum pallet dimensions: 120 × 80 × 180 cm.
How to reduce delivery costs for goods
The main way to save on purchases in Cyprus is a VAT refund. This tax is included in the price of almost all product categories. If the seller provides a correct invoice, we will help you recover up to 19% of the purchase value. Read all the details of this process on the page Cypriot VAT refund.
How to pay for delivery
You can pay for logistics services in any convenient way:
- to a FOP account in UAH;
- cryptocurrency in USDT / Bitcoin;
- cash in Ukraine and Cyprus;
- cash on delivery upon receipt at a Ukrainian post office.
Prepayment rules:
- With the goods purchase service: if we fully take over the purchase of goods on your behalf, you need to make a 100% advance payment for its value.
- Logistics only: if you pay for the purchase in Cyprus yourself or need transportation of a ready parcel or your personal belongings — no prepayment is required, you pay for logistics upon arrival of the cargo.
Delivery calculator
Calculate the cost of delivery from Cyprus to Ukraine online: enter the weight, dimensions and value of the shipment.
Important information:
- the minimum delivery cost from Cyprus is 10 €;
- customs support for individuals is already included in the price — this guarantees no unexpected expenses when crossing the border;
- delivery of cargo within the European Union to our warehouse (for example, by DPD), as well as final courier delivery within Ukraine to the client's address (for example, by Nova Post), are paid separately according to the rates of domestic courier services;
- this calculator is intended only for calculating private orders. Commercial imports for business are calculated under individual terms.
* For private clients, the price includes all possible customs payments. The minimum delivery cost is 10 €.
Online order delivery service from Cyprus to Ukraine
If a Cypriot store does not ship goods directly to Ukraine, our forwarding service comes to the rescue. You can order goods from any online store to our transit warehouse, from where we will forward them to Ukraine. You can pay the seller directly for the goods or arrange payment through our service.
There are product categories whose delivery is strictly regulated by Ukrainian customs legislation — some require additional documents, and some are completely prohibited from being transported across the border. We recommend reviewing the full list of restrictions in the section: Goods prohibited for import into Ukraine.
Unlike classic delivery services, we offer a full cycle of purchase and delivery:
- Verification of sellers and goods: we minimize the risk of fraud and defects by checking sellers and their products in advance. We request additional photos of the goods before payment, and at our warehouse after receiving the order — we conduct a physical inspection at the client's request and provide a photo report.
- Negotiations: we communicate and negotiate with stores on your behalf.
- Minimization of customs payments: correct document preparation, splitting cargo, lawful reduction of duties, VAT refund.
- No restrictions: we accept large and heavy cargo.
How to order goods and delivery from Cypriot online stores to Ukraine
- Send a link to the selected item to our managers.
- We will provide you with a personal Cypriot address for purchases.
- You can place the order yourself or entrust the purchase to our service.
- If you buy the goods yourself, forward us the order tracking number.
- Specify the convenient method of receipt and your address in Ukraine.
- Pay for logistics services after the parcel is issued at the post office.
Order delivery
Leave a request in a convenient messenger or call us at the number provided. Simply send a link to the item or a description of the cargo — we will consult you free of charge and calculate the cost of delivery from Cyprus to Ukraine.
📞 Phone: +380‑68‑67‑32‑368
📧 E-mail: info@tobipaczka.com
Frequently asked questions about our delivery service
How can I send a parcel from Cyprus to Ukraine?
Sending a parcel includes the following main steps:
- provide the manager with a description of the cargo, its value, weight and dimensions;
- we will calculate delivery and agree on pickup from your address or acceptance at our warehouse in the EU. For orders from online stores, simply provide our warehouse as the recipient address;
- payment for delivery is made upon receipt in Ukraine, without unnecessary declarations or border delays.
How is the delivery cost from Cyprus to Ukraine calculated?
- for private clients: the calculation system takes into account three key parameters: actual weight, volumetric weight and a percentage of the goods value. Want to know the exact price? Go to the Online calculator;
- for business clients: the cost of international freight transportation is calculated individually, depending on the type of transport and distance. Write a Request to the manager and get a free consultation.
How can I order cargo pickup across Cyprus?
Thanks to our partnership with leading European courier services, we pick up cargo anywhere in Cyprus: parcels, pallets, consolidated cargo and oversized auto parts. Important conditions for pickup:
- the cargo must be fully packed and ready for transportation;
- the seller (sender) must independently ensure loading into our vehicle.
How can I get a Cypriot VAT refund?
When ordering goods through our service, we prepare the necessary export documents or Tax Free forms that allow you to legally recover the tax amount. You will not have to understand tax nuances on your own. All you need is to make the purchase using our company's details (with our VAT number) and obtain an invoice (faktura) from the seller. We will send the details and a step-by-step guide immediately after clarifying the order details. Want it even simpler? Just send a link to the item you need to our manager, and we will purchase it with automatic consideration of the VAT refund.
Which address of your European warehouse should I provide when placing orders in Cyprus?
As soon as you confirm the order on our service, the managers will send you the exact details and the dedicated warehouse address. If you plan to buy goods yourself or send us an already prepared parcel, this is exactly the address you need to provide in the “Delivery address” field.
Try searching for answers in the section: General questions about parcel delivery from the EU.