Delivery from Lithuania to Ukraine
The TobiPaczka courier service not only transports regular parcels or personal luggage but also provides a purchasing service from suppliers, warehouse reception, and customs issue resolution.
We refund up to 21% of the cost of Lithuanian goods thanks to the preparation of export documents.
For private clients: no paperwork or declaration filling. If necessary, we will help split the shipment to optimize customs payments.
For business clients: flexible cooperation conditions — both with full customs clearance and with document transfer for your independent customs clearance. To organize official freight transport or export support, go to the Freight transport from Lithuania to Ukraine section.
Our capabilities
Courier delivery from Lithuania to Ukraine
We arrange pickup from any location in Lithuania — whether it is a wholesale factory warehouse or your home address. We deliver to Ukraine to a post office or to your address. We transport personal luggage, documents, goods, and other items.
Freight transport (goods export) from Lithuania to Ukraine
A forwarder in Lithuania and Ukraine — full freight transport support: we provide transport, assist with import processing, and offer professional customs brokerage services.
Purchasing and delivery of orders from Lithuanian online stores to Ukraine
Purchases in Lithuanian online stores become easier — our service helps find the right product at the best price, negotiate with the seller, clarify details, pay for the order, and deliver it to Ukraine without overpayments or surprises at the border.
Lithuanian VAT refund
When purchasing in Lithuania, you usually pay VAT at a rate of 21% of the product cost. Our company helps return this amount to both individuals and entrepreneurs. The procedure does not take much time, does not increase the delivery cost, and does not create additional tax obligations in Ukraine.
How the transportation process works
Courier delivery options
Regardless of the volume and specifics of your cargo, we offer the following cooperation formats:
- Independent product purchase: you pay for the product in the online store yourself and specify the address of our European warehouse as the recipient. We receive the parcel and organize its transportation to Ukraine.
- Purchasing a product through our service: you make a prepayment for the product, and we purchase it from the seller ourselves, taking care of transportation and the preparation of export documents for the VAT refund (if possible).
- Sending personal items and parcels: if you need to transport an already purchased product or personal belongings to Ukraine, no prepayment is required. It is enough to send the cargo to our warehouse or order a pickup.
In all cases, you pay for our logistics services exclusively upon receipt in Ukraine.
Delivery arrangement algorithm
The workflow for both groupage cargo and single parcels is as simple as possible:
- Delivery request: you specify the weight, dimensions, and value of the shipment.
- Coordination: we calculate the cost of our services.
- Parcel handover: you can deliver the cargo to our transit warehouse yourself, or arrange a pickup by a courier service from your address.
- Cross-border transportation: we prepare the document package and send the cargo to Ukraine.
- Customs: we resolve all border issues on our own. You will not have to fill out declarations or hire a broker. For individuals, there are no hidden commissions, duties, or VAT.
- Parcel receipt and payment for services: within Ukraine, your order is sent by the local delivery service of your choice, and payment for services occurs upon receipt of the cargo.
Transportation terms
- Standard term: from 1 to 2 weeks from the moment the product arrives at our warehouse in the EU.
- With VAT invoice processing: the process may take 1 week longer due to the preparation of tax documentation.
- Wholesale batches: transportation terms for large cargo are discussed individually.
How to track parcels
Parcel movement control is divided into three stages:
- Within Lithuania: if we pick up the parcel from you, we will provide our tracking number. If you send the cargo yourself or make online purchases, be sure to ask the seller for the shipment number to track the parcel.
- International delivery: we record and inform you of key statuses — cargo reception at the warehouse in Europe, transit across the border, and arrival at the warehouse in Ukraine.
- Within Ukraine: as soon as the parcel is handed over to a local carrier (for example, Nova Post), you receive a standard domestic tracking number for final tracking.
At your request, we can set up order status updates to a convenient messenger or e-mail. You can also always clarify the location of the cargo with our managers by providing the order number or your details.
Delivery cost
Base rate
You pay only one amount — whichever is higher:
- 15% of the product cost;
- 1.5 € per 1 kg of actual weight;
- 0.75 € per 1 kg of volumetric weight.
This approach makes logistics equally profitable and fair for both expensive compact purchases and heavy, bulky cargo.
- No limits: we deliver goods without restrictions on quantity or total order value.
- Protection against customs overpayments: for private clients, we can competently split the product batch to fully comply with the duty-free import limits according to Ukrainian legislation.
- Single rate for new and used goods: the delivery cost is fixed and does not depend on the condition of the items. We transport electronics, branded clothing, professional equipment, and used technology under the same conditions.
For certain categories of cargo (for example, glass, fabric, second-hand) or for indivisible items heavier than 50 kg (for example, a refrigerator), the rate is calculated individually by mutual agreement.
What the transportation price depends on
The final amount consists of several key factors:
- the actual value of the shipment;
- the total weight and physical dimensions of the parcel;
- how exactly the cargo reaches us — by our transport or via a local courier service;
- the presence of a VAT invoice, which allows you to process a tax refund and reduce overall expenses.
What the rate already includes
We offer "all-inclusive" delivery, so the base cost includes a maximum of accompanying services:
- searching for the right items in the Lithuanian market at the most attractive prices;
- negotiations with Lithuanian suppliers, clarification of characteristics, and purchase on your behalf;
- providing our European company for wholesale purchases on Lithuanian B2B platforms at net prices;
- free reception, processing, and storage of cargo at our warehouses in the EU and Ukraine;
- preparation of export documents for the Lithuanian VAT refund;
- all bank commissions when settling with Lithuanian sellers;
- cross-border transportation;
- broker services and coverage of all customs payments for individuals.
What requires an additional payment
Despite the comprehensive transportation format, some expense items are not covered by the base rate:
- delivery within Lithuania from the seller to our warehouse or individual cargo pickup at the sender's address;
- customs duties for business clients, if the product is purchased officially to be put on the company's balance sheet;
- shipping within Ukraine — carried out by local transport companies according to their internal rates;
- return shipment of the product to the supplier in case of a return.
Cost of cargo pickup from an address in Lithuania
For transporting small orders within the European Union, we involve our European partner — the DPD courier service. They deliver parcels from any region of the country to our warehouse. This is an optimal and cost-effective solution when the Lithuanian supplier does not handle shipping themselves, or sending our own transport for the goods is too far and economically unfeasible.
Parcels
- up to 3 kg: 16 €;
- from 3 to 10 kg: 18 €;
- from 10 to 31 kg: 23 €.
Maximum parcel size: formula 2a + 2b + c ≤ 250 cm.
Pallets
- up to 300 kg: 105 – 280 €;
- from 300 to 500 kg: 315 – 350 €;
- from 500 to 700 kg: 385 – 420 €.
Maximum pallet size: 120 × 80 × 180 cm.
For transporting large batches or oversized cargo from Lithuania, we are ready to provide our own transport. The cost of this service is calculated individually by mutual agreement.
Rates for domestic logistics within Ukraine
Within Ukraine, we send small cargo via the local postal operator Nova Post. This is faster and cheaper than delivery by our truck.
Parcels up to 30 kg (with packaging)
- Cost: 2 – 10 € (the final price depends on weight, volume, and declared value).
- Dimension restrictions: formula 2a + 2b + c ≤ 300 cm.
Pallets up to 500 kg
- Cost: 30 – 100 € (depends on weight, volume, and declared value).
- Maximum pallet dimensions: 120 × 80 × 180 cm.
How to reduce goods delivery costs
The main way to save on purchases in Lithuania is the VAT refund. This tax is included in the cost of almost all product categories. If the seller provides a correct invoice, we will help you return up to 21% of the purchase cost. Read all the details of this process on the Lithuanian VAT refund page.
How to pay for delivery
You can settle logistics services in any convenient way:
- to a FOP account in UAH;
- in cryptocurrency in USDT / Bitcoin;
- in cash in Ukraine and Lithuania;
- cash on delivery upon receipt at the Ukrainian post office.
Prepayment rules:
- With product purchase service: if we completely take on the purchase of the product on your behalf, you need to make a 100% prepayment for its cost.
- Logistics only: if you pay for the purchase in Lithuania yourself, or if transportation of a ready-made parcel or your personal belongings is required — no prepayment is required, you pay for logistics upon the actual arrival of the cargo.
Delivery calculator
Calculate the delivery cost from Lithuania to Ukraine online: specify the weight, dimensions, and value of the shipment.
Important information:
- the minimum delivery cost from Lithuania is 10 €;
- customs support for individuals is already included in the cost — this guarantees no unexpected expenses when crossing the border;
- delivery of cargo within the European Union to our warehouse (for example, by DPD), as well as final courier distribution within Ukraine to the client's address (for example, by Nova Post) are paid separately according to the rates of internal courier services;
- this calculator is intended only for calculating private orders. Commercial import for business is calculated under individual conditions.
* For private clients, all possible customs payments are included in the cost. Minimum delivery cost is 10 €.
Online order delivery service from Lithuania to Ukraine
If a Lithuanian store does not ship goods directly to Ukraine, our forwarding service comes to the rescue. You can order goods from any online stores to our transit warehouse, from where we will forward them to Ukraine. You can pay for the product directly to the seller or arrange payment through our service.
There are categories of goods whose delivery is strictly regulated by Ukrainian customs legislation — some require additional documents, and some are completely prohibited from transportation across the border. We recommend familiarizing yourself with the full list of restrictions in the section: Goods prohibited for import to Ukraine.
Unlike classic delivery services, we offer a full cycle of purchase and delivery:
- Seller and product verification: we minimize the risk of fraud and defects by checking sellers and their products in advance. We request additional product photos before payment, and at our warehouse after receiving the order — we conduct a physical inspection at the client's request and provide a photo report.
- Negotiations: we communicate and bargain with stores on your behalf.
- Minimization of customs payments: correct document preparation, cargo splitting, legal duty reduction, VAT refund.
- No restrictions: we accept large and heavy cargo.
How to order a product and delivery from Lithuanian online stores to Ukraine
- Send a link to the selected product to our managers.
- We will provide you with a personal Lithuanian address for purchases.
- You can place the order yourself or entrust the purchase to our service.
- If you buy the product yourself, forward us the order tracking number.
- Specify a convenient method of receipt and your address in Ukraine.
- Pay for logistics services after the parcel is issued at the post office.
Arrange delivery
Leave a request in a convenient messenger or call us at the specified number. It is enough to send a link to the product or a description of the cargo — we will consult you for free and calculate the delivery cost from Lithuania to Ukraine.
📞 Phone: +380‑68‑67‑32‑368
📧 E-mail: info@tobipaczka.com
Frequently asked questions about our delivery service
How to send a parcel from Lithuania to Ukraine?
Sending a parcel includes the following main steps:
- provide the manager with a description of the cargo, its value, weight, and dimensions;
- we will calculate the delivery and arrange pickup from your address or reception at our warehouse in the EU. For online store orders, simply specify our warehouse as the recipient address;
- payment for delivery occurs upon receipt in Ukraine, without unnecessary declarations or border delays.
How is the delivery cost from Lithuania to Ukraine calculated?
- for private clients: the calculation system considers three key parameters: actual weight, volumetric weight, and a percentage of the product value. Want to know the exact price? Go to the Online calculator;
- for business clients: the cost of international freight transport is calculated individually, depending on the type of transport and distance. Write a Request to the manager and get a free consultation.
How to arrange cargo pickup in Lithuania?
Thanks to our partnership with leading European courier services, we pick up cargo anywhere in Lithuania: parcels, pallets, groupage cargo, and oversized auto parts. Important conditions for pickup:
- the cargo must be fully packaged and ready for transportation;
- the seller (sender) must independently ensure loading into our vehicle.
How to get a Lithuanian VAT refund?
When ordering goods through our service, we prepare the necessary export documents or Tax Free forms, which allow you to legally reclaim the tax amount. You will not have to figure out the tax intricacies yourself. All you need to do is make the purchase using our company details (indicating our VAT number) and receive an invoice (faktūra) from the seller. We will send the details and a step-by-step guide immediately after clarifying the order details. Want it even simpler? Just send a link to the desired product to our manager, and we will purchase it with an automatic VAT refund.
Which European warehouse address should be specified when placing orders in Lithuania?
As soon as you confirm the order on our service, managers will send you the exact details and a dedicated warehouse address. If you plan to buy the product yourself or send us a prepared parcel, this is the address you must specify in the 'Delivery address' (Adresas pristatymui) field.
Try searching for answers in the section: General questions about parcel delivery from the EU.