Delivery from Denmark to Ukraine

The TobiPaczka courier service not only transports ordinary parcels or personal luggage but also provides a service for purchasing goods from suppliers, warehouse acceptance, and resolution of customs matters.

We refund up to 25% of the value of Danish goods through the preparation of export documents.

For private clients: no paperwork and no declaration forms. If necessary, we will help split the shipment to optimize customs payments.

For business clients: flexible cooperation terms — both with full customs clearance and with handover of documents for your own customs clearance. To arrange official freight transportation or export support, go to the section Freight transportation from Denmark to Ukraine.

Minibus of the TobiPaczka transport company

Our capabilities

Courier delivery from Denmark to Ukraine

We arrange pickup of shipments from any location in Denmark — whether it is a factory wholesale warehouse or your home address. We deliver to Ukraine to a post office or to an address. We transport personal luggage, documents, goods, and other items.

Freight transportation (export of goods) from Denmark to Ukraine

Freight forwarder in Denmark and Ukraine — full freight forwarding support: we provide transport, assist with import clearance, and offer professional customs brokerage services.

Purchase and delivery of orders from Danish online stores to Ukraine

Shopping in Danish online stores becomes easier — our service helps find the right item at the best price, negotiate with the seller, clarify details, pay for the order, and deliver it to Ukraine without overpayments or surprises at the border.

Danish VAT refund

When shopping in Denmark, you usually pay VAT at 25% of the goods value. Our company helps refund this amount to both individuals and entrepreneurs. The procedure does not take much time, does not increase the delivery cost, and does not create additional tax obligations in Ukraine.

How the transportation process works

Courier delivery options

Regardless of the volume and specifics of your cargo, we offer the following cooperation formats:

  1. Buying goods yourself: you pay for the goods in the online store yourself and specify our European warehouse address as the recipient. We receive the parcel and arrange its transportation to Ukraine.
  2. Buying goods through our service: you make an advance payment for the goods, and we purchase them from the seller ourselves, handle transportation, and prepare export documents for a VAT refund (where possible).
  3. Sending personal belongings and parcels: if you need to transport already purchased goods or personal belongings to Ukraine, no prepayment is required. Simply send the cargo to our warehouse or order pickup.

In all cases, you pay for our logistics services only upon receipt in Ukraine.

Delivery arrangement procedure

The process is as simple as possible for both consolidated cargo and single parcels:

  1. Delivery request: specify the weight, dimensions, and value of the shipment.
  2. Coordination: we calculate the cost of our services.
  3. Handover of the parcel: you can deliver the cargo to our transit warehouse yourself or arrange pickup by courier service from your address.
  4. Transportation across the border: we prepare the document package and send the cargo to Ukraine.
  5. Customs: we handle all border matters ourselves. You will not have to fill out declarations or hire a broker. For individuals, there are no hidden fees, duties, or VAT.
  6. Receipt of the parcel and payment for services: within Ukraine, your order is sent by the local delivery service of your choice, and payment for services is made upon receipt of the cargo.

Transportation times

  • Standard timeframe: from 1 to 2 weeks from the moment the goods arrive at our warehouse in the EU.
  • With VAT invoice processing: the process may take 1 week longer due to tax documentation preparation.
  • Wholesale batches: transportation times for large cargo are discussed individually.

How to track parcels

Parcel movement tracking is divided into three stages:

  • Within Denmark: if we pick up the parcel from you, we will provide our tracking number. If you send the cargo yourself or shop online, be sure to ask the seller for the shipment number to track the parcel.
  • International delivery: we record and inform you of key statuses — cargo acceptance at the warehouse in Europe, transit across the border, and arrival at the warehouse in Ukraine.
  • Within Ukraine: as soon as the parcel is handed over to the local carrier (for example, Nova Post), you receive a standard domestic tracking number for final tracking.

At your request, we can set up order status updates to a convenient messenger or email. You can also always ask our managers for the cargo location by providing the order number or your details.

Delivery cost

Base rate

You pay only one amount — whichever is greater:

  • 15% of the goods value;
  • 1.5 € per 1 kg of actual weight;
  • 0.75 € per 1 kg of volumetric weight.

This approach makes logistics equally cost-effective and fair for both expensive compact purchases and heavy, bulky cargo.

  • No limits: we deliver goods without restrictions on quantity or total order value.
  • Protection against customs overpayments: for private clients, we can properly split a consignment so that it fully fits within the duty-free import limits under Ukrainian law.
  • A single rate for new and used goods: the delivery cost is fixed and does not depend on the condition of the items. We transport electronics, branded clothing, professional equipment, and used machinery under the same conditions.
Exceptions

For certain cargo categories (for example, glass, fabric, second-hand goods) or for indivisible items heavier than 50 kg (for example, a refrigerator), the rate is calculated individually by agreement between the parties.

What the transportation price depends on

The final amount consists of several key factors:

  • the actual value of the shipment;
  • the total weight and physical dimensions of the parcel;
  • how exactly the cargo reaches us — by our own transport or through a local courier service;
  • the availability of a VAT invoice, which allows a tax refund and reduces overall costs.

What the rate already includes

We offer all-inclusive delivery, so the base cost includes the maximum of related services:

  • searching for the right items on the Danish market at the most attractive prices;
  • negotiations with Danish suppliers, clarification of specifications, and purchase on your behalf;
  • provision of our European company for wholesale purchases on B2B platforms in Denmark at net cost;
  • free acceptance, processing, and storage of cargo at our warehouses in the EU and Ukraine;
  • preparation of export documents for a Danish VAT refund;
  • all bank fees for settlements with Danish sellers;
  • transportation across the border;
  • broker services and coverage of all customs payments for individuals.

What requires additional payment

Despite the comprehensive transportation format, some expense items are not covered by the base rate:

  • delivery within Denmark from the seller to our warehouse or individual cargo pickup at the sender’s address;
  • customs duties for business clients if the goods are purchased officially for entry on the company’s balance sheet;
  • forwarding within Ukraine — carried out by local transport companies at their domestic rates;
  • return shipment of goods to the supplier in case of a return.

Cost of cargo pickup from an address in Denmark

For transporting small orders within the European Union, we use our European partner — the DPD courier service. They deliver parcels from any region of the country to our warehouse. This is the optimal and cost-effective solution when the Danish supplier does not handle shipping itself or when sending our own transport to collect the goods is too far and economically impractical.

Parcels

  • up to 3 kg: 16 €;
  • from 3 to 10 kg: 18 €;
  • from 10 to 31 kg: 25 €.

Maximum parcel size: formula 2a + 2b + c ≤ 250 cm.

Pallets

  • up to 300 kg: 345 – 375 €;
  • from 300 to 500 kg: 385 – 400 €;
  • from 500 to 700 kg: 410 – 420 €.

Maximum pallet size: 120 × 80 × 180 cm.

For transporting large batches or oversized cargo from Denmark, we are ready to provide our own transport. The cost of this service is calculated individually by agreement between the parties.

Rates for domestic logistics within Ukraine

Within Ukraine, we send small cargo through the local postal operator Nova Post. This is faster and cheaper than delivery by our truck.

Parcels up to 30 kg (with packaging)

  • Cost: 2 – 10 € (the final price depends on weight, volume, and declared value).
  • Dimensional limits: formula 2a + 2b + c ≤ 300 cm.

Pallets up to 500 kg

  • Cost: 30 – 100 € (depends on weight, volume, and declared value).
  • Maximum pallet dimensions: 120 × 80 × 180 cm.

How to reduce delivery costs for goods

The main way to save on purchases in Denmark is a VAT refund. This tax is included in the price of almost all product categories. If the seller provides a correct invoice, we will help you recover up to 25% of the purchase value. Read all the details of this process on the Danish VAT refund page.

How to pay for delivery

You can pay for logistics services in any convenient way:

  • to a FOP account in UAH;
  • with cryptocurrency in USDT / Bitcoin;
  • in cash in Ukraine and Denmark;
  • cash on delivery upon receipt at a Ukrainian post office.

Prepayment rules:

  • With the goods purchase service: if we fully take on the purchase of goods on your behalf, you need to make a 100% advance payment for their value.
  • Logistics only: if you pay for the purchase in Denmark yourself or need transportation of a ready parcel or your personal belongings, no prepayment is required; you pay for logistics once the cargo arrives.

Delivery calculator

Calculate the cost of delivery from Denmark to Ukraine online: specify the weight, dimensions, and value of the shipment.

Important information:

  • the minimum delivery cost from Denmark is 10 €;
  • customs support for individuals is already included in the cost — this guarantees no unforeseen expenses when crossing the border;
  • delivery of cargo across the European Union to our warehouse (for example, by DPD) and final courier delivery within Ukraine to the client’s address (for example, by Nova Post) are paid separately at the rates of the domestic courier services;
  • this calculator is intended only for calculating private orders. Commercial imports for business are calculated on individual terms.

Estimated delivery cost:
10.00 €

* For private clients, all possible customs payments are included in the cost. The minimum delivery cost is 10 €.

Online order delivery service from Denmark to Ukraine

If a Danish store does not ship goods directly to Ukraine, our forwarding service comes to the rescue. You can order goods from any online stores to our transit warehouse, from where we will forward them to Ukraine. You can pay the seller directly or arrange payment through our service.

There are product categories whose delivery is strictly regulated by Ukrainian customs legislation — some require additional documents, and some are completely prohibited from being transported across the border. We recommend reviewing the full list of restrictions in the section: Goods prohibited from import into Ukraine.

Unlike classic delivery services, we offer a full purchase and delivery cycle:

  • Verification of sellers and goods: we minimize the risk of fraud and defects by checking sellers and their products in advance. We request additional photos of the goods before payment, and at our warehouse after receiving the order, we conduct a physical inspection at the client’s request and provide a photo report.
  • Negotiations: we communicate and bargain with stores on your behalf.
  • Minimization of customs payments: correct document preparation, splitting cargo, lawful reduction of duties, and VAT refund.
  • No restrictions: we accept large and heavy cargo.

How to order goods and delivery from Danish online stores to Ukraine

  1. Send a link to the selected item to our managers.
  2. We will provide you with a personal Danish address for purchases.
  3. You can place the order yourself or entrust the purchase to our service.
  4. If you buy the goods yourself, forward us the order tracking number.
  5. Specify the convenient delivery method and your address in Ukraine.
  6. Pay for logistics services after the parcel is issued at the post office.

Order delivery

Leave a request in a convenient messenger or call us at the number provided. Simply send a link to the item or a description of the cargo — we will consult you free of charge and calculate the cost of delivery from Denmark to Ukraine.

📞 Phone: +380‑68‑67‑32‑368

📧 E-mail: info@tobipaczka.com

Frequently asked questions about our delivery service

How can I send a parcel from Denmark to Ukraine?

Sending a parcel includes the following main steps:

  1. provide the manager with a description of the cargo, its value, weight, and dimensions;
  2. we will calculate delivery and agree on pickup from your address or acceptance at our warehouse in the EU. For orders from online stores, simply specify our warehouse as the recipient address;
  3. payment for delivery is made upon receipt in Ukraine, without unnecessary declarations or border delays.

How is the cost of delivery from Denmark to Ukraine calculated?

  • for private clients: the calculation system takes three key parameters into account: actual weight, volumetric weight, and a percentage of the goods value. Want to know the exact price? Go to the Online calculator;
  • for business clients: the cost of international freight transportation is calculated individually depending on the type of transport and distance. Send a Request to a manager and get a free consultation.

How can I order cargo pickup across Denmark?

Thanks to our partnership with leading European courier services, we collect cargo anywhere in Denmark: parcels, pallets, consolidated cargo, and large automotive parts. Important conditions for pickup:

  1. the cargo must be fully packed and ready for transportation;
  2. the seller (sender) must independently ensure loading into our vehicle.

How can I get a Danish VAT refund?

When ordering goods through our service, we prepare the necessary export documents or Tax Free forms that allow you to legally recover the tax amount. You will not have to understand tax nuances on your own. All you need to do is make the purchase using our company’s details (with our VAT number) and obtain an invoice (faktura) from the seller. We will send the details and step-by-step instructions immediately after clarifying the order details. Want it even simpler? Just send a link to the required item to our manager, and we will purchase it with automatic consideration of the VAT refund.

Which address of your European warehouse should I provide when placing orders in Denmark?

As soon as you confirm the order on our service, the managers will send you the exact details and the dedicated warehouse address. If you plan to buy the goods yourself or send us an already prepared parcel, this is the address you must specify in the “Delivery address” field (Leveringsadresse).

Didn't find an answer?

Try looking for answers in the section: General questions about parcel delivery from the EU.