Delivery from the Netherlands to Ukraine

The courier service TobiPaczka not only transports ordinary parcels or personal luggage but also provides a service for purchasing goods from suppliers, warehouse acceptance, and resolution of customs issues.

We refund up to 21% of the value of Dutch goods thanks to the preparation of export documents.

For individuals: no paperwork or filling out declarations. If necessary, we will help split a shipment to optimize customs payments.

For business clients: flexible cooperation terms — both with full customs clearance and with the transfer of documents for your own customs clearance. To arrange official freight transport or export support, go to the section Freight transport from the Netherlands to Ukraine.

Minibus of the TobiPaczka transport company

Our capabilities

Courier delivery from the Netherlands to Ukraine

We organize pickup of shipments from any location in the Netherlands — whether it is a factory wholesale warehouse or your home address. We deliver to Ukraine to a post office or to an address. We transport personal luggage, documents, goods and other items.

Freight transport (export of goods) from the Netherlands to Ukraine

Freight forwarder in the Netherlands and Ukraine — full support of freight transport: we provide transport, help with import clearance, and provide professional customs brokerage services.

Purchase and delivery of orders from online stores in the Netherlands to Ukraine

Purchases in Dutch online stores become easier — our service helps find the right product at the best price, negotiate with the seller, clarify details, pay for the order and deliver it to Ukraine without overpayments or surprises at the border.

Dutch VAT refund

When shopping in the Netherlands, you usually pay VAT of 21% of the product value. Our company helps refund this amount to both individuals and entrepreneurs. The procedure does not take much time, does not increase the delivery cost and does not create additional tax obligations in Ukraine.

How the transportation process works

Courier delivery options

Regardless of the volume and specifics of your cargo, we offer the following cooperation formats:

  1. Self-purchase of goods: you pay for the goods in the online store yourself and provide the address of our European warehouse as the recipient. We receive the parcel and organize its transportation to Ukraine.
  2. Purchase of goods through our service: you make a prepayment for the goods, and we purchase it from the seller ourselves, handle transportation and prepare export documents for VAT refund (if possible).
  3. Sending personal belongings and parcels: if you need to transport already purchased goods or personal belongings to Ukraine, no prepayment is required. Simply send the cargo to our warehouse or order its pickup.

In all cases, you pay for our logistics services exclusively upon receipt in Ukraine.

Delivery arrangement process

The workflow for both consolidated cargo and single parcels is as simple as possible:

  1. Delivery request: specify the weight, dimensions and value of the shipment.
  2. Approval: we calculate the cost of our services.
  3. Handover of the parcel: you can deliver the cargo to our transit warehouse yourself or arrange pickup by courier service from your address.
  4. Transportation across the border: we prepare a set of documents and send the cargo to Ukraine.
  5. Customs: we handle all border issues on our own. You will not need to fill out declarations or hire a broker. For individuals, there are no hidden fees, duties or VAT.
  6. Receipt of the parcel and payment for services: within Ukraine, your order is sent by the local delivery service of your choice, and payment for services is made upon receipt of the cargo.

Delivery times

  • Standard timeframe: from 1 to 2 weeks from the moment the goods arrive at our EU warehouse.
  • With VAT invoice processing: the process may take 1 week longer due to tax documentation.
  • Wholesale batches: transportation times for large cargo are discussed individually.

How to track parcels

Parcel movement control is divided into three stages:

  • Within the Netherlands: if we pick up a parcel from you, we will provide our tracking number. If you send the cargo yourself or make online purchases, be sure to ask the seller for the shipment number to track the parcel.
  • International delivery: we record and inform you of key statuses — cargo acceptance at the European warehouse, transit across the border, arrival at the warehouse in Ukraine.
  • Within Ukraine: as soon as the parcel is transferred to the local carrier (for example, Nova Post), you receive a standard domestic tracking number for final tracking.

At your request, we can set up order status updates to a convenient messenger or email. You can also always clarify the location of the cargo with our managers by providing the order number or your details.

Delivery costs

Base rate

You pay only one amount — whichever is higher:

  • 15% of the goods value;
  • 1.5 € per 1 kg of actual weight;
  • 0.75 € per 1 kg of volumetric weight.

This approach makes logistics equally beneficial and fair for both expensive compact purchases and heavy, bulky cargo.

  • No limits: we deliver goods without restrictions on quantity or total order value.
  • Protection against customs overpayments: for individuals, we can properly split a batch of goods to fully stay within the duty-free import limits under Ukrainian law.
  • Single rate for new and used goods: delivery cost is fixed and does not depend on the condition of the items. We transport electronics, branded clothing, professional equipment and used machinery on the same terms.
Exceptions

For some cargo categories (for example, glass, fabric, second-hand goods) or for indivisible items heavier than 50 kg (for example, a refrigerator), the rate is calculated individually by agreement between the parties.

What affects the shipping price

The final amount consists of several key factors:

  • actual value of the shipment;
  • total weight and physical dimensions of the parcel;
  • how exactly the cargo reaches us — by our transport or through a local courier service;
  • availability of an invoice with VAT, which allows you to arrange a tax refund and reduce overall expenses.

What the rate already includes

We offer all-inclusive delivery, so the base price includes the maximum of related services:

  • search for the right items on the Dutch market at the most attractive prices;
  • negotiations with Dutch suppliers, clarification of specifications and purchase on your behalf;
  • provision of our European company for wholesale purchases on B2B platforms in the Netherlands at net cost;
  • free acceptance, processing and storage of cargo at our warehouses in the EU and Ukraine;
  • preparation of export documents for Dutch VAT refund;
  • all bank fees when settling with Dutch sellers;
  • transportation across the border;
  • broker services and coverage of all customs payments for individuals.

What requires an additional payment

Despite the comprehensive transportation format, some expense items are not covered by the base rate:

  • delivery within the Netherlands from the seller to our warehouse or individual cargo pickup at the sender's address;
  • customs duties for business clients if the goods are purchased officially for inclusion on the company's balance sheet;
  • shipping within Ukraine — carried out by local transport companies at their internal rates;
  • return shipment of goods to the supplier in case of a return.

Cost of cargo pickup from an address in the Netherlands

For transportation of small orders within the European Union, we engage our European partner — the courier service DPD. They deliver parcels from any region of the country to our warehouse. This is the optimal and cost-effective solution when the Dutch supplier does not handle shipping itself or when sending our own transport for the goods is too far and not economically feasible.

Parcels

  • up to 3 kg: 16 €;
  • from 3 to 10 kg: 23 €;
  • from 10 to 31 kg: 25 €.

Maximum parcel size: formula 2a + 2b + c ≤ 250 cm.

Pallets

  • up to 300 kg: 185 – 220 €;
  • from 300 to 500 kg: 240 – 265 €;
  • from 500 to 700 kg: 290 – 315 €.

Maximum pallet size: 120 × 80 × 180 cm.

For transportation of large batches or oversized cargo from the Netherlands, we are ready to provide our own transport. The cost of such a service is calculated individually by agreement between the parties.

Rates for domestic logistics in Ukraine

In Ukraine, we send small cargo through the local postal operator Nova Post. This is faster and cheaper than delivery by our truck.

Parcels up to 30 kg (including packaging)

  • Cost: 2 – 10 € (the final price depends on weight, volume and declared value).
  • Size restrictions: formula 2a + 2b + c ≤ 300 cm.

Pallets up to 500 kg

  • Cost: 30 – 100 € (depends on weight, volume and declared value).
  • Maximum pallet dimensions: 120 × 80 × 180 cm.

How to reduce delivery costs for goods

The main way to save on purchases in the Netherlands is a VAT refund. This tax is included in the price of almost all product categories. If the seller provides a correct invoice, we will help you refund up to 21% of the purchase value. Read all the details of this process on the page Dutch VAT refund.

How to pay for delivery

You can pay for logistics services in any convenient way:

  • to a FOP account in UAH;
  • with cryptocurrency in USDT / Bitcoin;
  • in cash in Ukraine and the Netherlands;
  • cash on delivery upon receipt at a Ukrainian post office.

Prepayment rules:

  • With the goods purchase service: if we fully take on the purchase of goods on your behalf, you need to make a 100% prepayment for its value.
  • Logistics only: if you pay for the purchase in the Netherlands yourself or only transportation of a ready parcel or your personal belongings is required, no prepayment is required; you pay for logistics upon cargo arrival.

Delivery calculator

Calculate the cost of delivery from the Netherlands to Ukraine online: specify the weight, dimensions and value of the shipment.

Important information:

  • the minimum delivery cost from the Netherlands is 10 €;
  • customs support for individuals is already included in the price — this guarantees no unexpected expenses when crossing the border;
  • delivery of cargo within the European Union to our warehouse (for example, by DPD), as well as final courier delivery within Ukraine to the client's address (for example, by Nova Post), are paid separately at the rates of domestic courier services;
  • this calculator is intended only for calculating private orders. Commercial imports for business are calculated on individual terms.

Estimated delivery cost:
10.00 €

* For individuals, the price includes all possible customs payments. The minimum delivery cost is 10 €.

Online order delivery service from the Netherlands to Ukraine

If a Dutch store does not ship goods directly to Ukraine, our forwarding service comes to the rescue. You can order goods from any online stores to our transit warehouse, from where we will forward them to Ukraine. You can pay for the goods directly to the seller or arrange payment through our service.

There are product categories whose delivery is strictly regulated by Ukrainian customs legislation — some require additional documents, and some are completely prohibited from being transported across the border. We recommend reviewing the full list of restrictions in the section: Goods prohibited from import into Ukraine.

Unlike classic delivery services, we offer a full cycle of purchase and delivery:

  • Verification of sellers and goods: we minimize the risk of fraud and defects by checking sellers and their products in advance. We request additional photos of the goods before payment, and at our warehouse after receiving the order, we conduct a physical inspection at the client's request and provide a photo report.
  • Negotiations: we communicate and negotiate with stores on your behalf.
  • Minimization of customs payments: correct document preparation, splitting cargo, lawful reduction of duties, VAT refund.
  • Without restrictions: we accept large and heavy cargo.

How to order goods and delivery from Dutch online stores to Ukraine

  1. Send a link to the selected product to our managers.
  2. We will provide you with a personal Dutch address for purchases.
  3. You can place an order yourself or entrust the purchase to our service.
  4. If you buy the goods yourself, forward us the order tracking number.
  5. Specify the convenient method of receipt and your address in Ukraine.
  6. Pay for logistics services after the parcel is issued at the post office.

Order delivery

Submit a request in a convenient messenger or call us at the number below. Simply send a link to the product or a description of the cargo — we will consult you free of charge and calculate the cost of delivery from the Netherlands to Ukraine.

📞 Phone: +380‑68‑67‑32‑368

📧 E-mail: info@tobipaczka.com

Popular questions about our delivery service

How to send a parcel from the Netherlands to Ukraine?

Sending a parcel includes the following main steps:

  1. provide the manager with a description of the cargo, its value, weight and dimensions;
  2. we will calculate delivery and agree on pickup from your address or acceptance at our EU warehouse. For online store orders, simply specify our warehouse as the recipient address;
  3. payment for delivery is made upon receipt in Ukraine, without unnecessary declarations or border delays.

How is the cost of delivery from the Netherlands to Ukraine calculated?

  • for private clients: the calculation system takes into account three key parameters: actual weight, volumetric weight and a percentage of the goods value. Want to know the exact price? Go to the Online calculator;
  • for business clients: the cost of international freight transport is calculated individually, depending on the type of transport and distance. Write a Request to the manager and get a free consultation.

How to order cargo pickup in the Netherlands?

Thanks to partnerships with leading European courier services, we pick up cargo anywhere in the Netherlands: parcels, pallets, consolidated cargo and oversized auto parts. Important conditions for pickup:

  1. the cargo must be fully packaged and ready for transportation;
  2. the seller (sender) must independently ensure loading into our vehicle.

How to get a Dutch VAT refund?

When ordering goods through our service, we prepare the necessary export documents or Tax Free forms that allow you to legally refund the tax amount. You will not have to understand tax nuances on your own. All you need is to place the purchase using our company's details (with our VAT number) and receive an invoice (factuur) from the seller. We will send the details and step-by-step guide immediately after clarifying the order details. Want it even simpler? Just send a link to the desired product to our manager, and we will purchase it with automatic consideration of the VAT refund.

Which address of your European warehouse should I provide when placing orders in the Netherlands?

As soon as you confirm the order on our service, managers will send you the exact details and the dedicated warehouse address. If you plan to buy the goods yourself or send us a ready-made parcel, this is the address you must provide in the Delivery address field (Bezorgadres).

Didn't find an answer?

Try searching for answers in the section: General questions about parcel delivery from the EU.