Rules and restrictions on transporting items by TobiPaczka

General provisions

The shipment of goods that may pose a threat to human life or health, as well as lead to damage or destruction of other shipments and handling equipment, is prohibited.

Obligations of the parties

The sender, recipient, cargo owner or third party transferring the shipment to our company is obliged to provide complete and accurate information about its contents and actual value.

Goods accepted for international transport with restrictions

Accepted exclusively with the necessary documents / certificates and by prior agreement.

• Food products (except for meat, seafood, dairy products, fresh fruits and vegetables, seeds, and nuts), medicines, vitamins, dietary supplements — only in original factory packaging with a receipt; without content of prohibited substances; not requiring temperature-controlled storage.
• Animal products — pet food, vitamins and biologically active supplements for animals and fish — exclusively in sealed factory packaging with a receipt or invoice from the seller; not requiring temperature-controlled storage.
• Cosmetics and household chemicals — alcohol-containing perfumes, deodorants, sprays, gel polishes, etc.
• Flammable and combustible materials — acetone, solvents, paints, varnishes, and coatings, adhesives, sealants, as well as samples of coal, pellets and firewood — with all relevant documents.
• Technical equipment with hazardous content — internal combustion engines, lawn mowers, chainsaws, equipment with refrigerants (air conditioners, refrigerators), lithium accumulators and batteries (separately from devices).
• Military and dual-use goods / self-defense items — pneumatic weapons, replica firearms, stun guns, telescopic batons, pepper spray — with all relevant documents.
• Financial means — cash (Ukrainian hryvnia (UAH) and foreign currency), bank cards, securities (stocks, bonds, promissory notes, checks).
• Personal documents — passports, employment records, licenses, permits and other documents certifying identity or confirming authority.
• Cultural property — antiques (over 100 years old), original works of art, rare collectible stamps, state decorations and medals — with a receipt / invoice confirming ownership of the item.
• Protected data storage devices — flash drives or disks with limited access or password protection.
• Excise goods — alcoholic beverages, beer, alcohol in sealed factory containers.
• Flora and plant materials — seeds, planting material, cut flowers, plants, seedlings — subject to their identification and with all relevant documents.
• Animal products — processed fur and hides — with all relevant documents or as part of used personal belongings.
• Precious items — investment bullion, jewelry, precious and semi-precious stones — with all relevant documents or as part of used personal belongings.
• Raw materials — ferrous, non-ferrous and rare earth metals and alloys — under official import or export with all necessary documents.

Goods prohibited for international transport

• Food products, medicines, vitamins, dietary supplements — prohibited for shipment without original factory packaging and receipt. The following medications are specifically prohibited for shipment: Pentalgin-N, Nurofen Plus, Sedalgin, Sedal-M, Caffetin, Codelac, Terpincod, Codterpin, Solutan, Theofedrin-N, Insanovin, Bronholitin, Bronhitussen, Bronhoton, Ketanov, Neo Theofedrin.
• Animal products — pet food, vitamins and biologically active supplements without original factory packaging and receipt / invoice.
• Flammable and combustible materials — gasoline, kerosene.
• Gases — any household or industrial gas in cylinders, aerosols (except for cosmetic and household sprays listed in the “Permitted with Restrictions” section), fire extinguishers or lighters (propane-butane, nitrogen, oxygen, etc.).
• Explosive substances and pyrotechnics — gunpowder, TNT, detonators, fireworks, firecrackers, aerial fireworks, sparklers, signal flares.
• Toxic, corrosive and caustic substances — acids, alkalis, mercury, antifreeze, poisons, household paint removers, chlorine bleach.
• Radioactive and infectious materials — medical isotopes, biological samples (blood, urine), infectious agents, vaccines and clinical waste.
• Weapons and means of attack / protection — all types of firearms, hunting and edged weapons, ammunition, brass knuckles.
• Military and special equipment — sniper scopes, collimators, thermal imagers, night vision devices, communication suppression systems, covert information collection (listening) devices, GPS trackers.
• Poaching devices — electrofishing devices, fishing nets, hunting traps, etc.
• Narcotic substances — drugs, psychotropic substances, precursors and cannabis in any form.
• Excise goods — tobacco products, tobacco products for electric heating, liquids for electronic cigarettes.
• Prohibited content and counterfeits — pornographic materials, counterfeit and falsified products, including fake goods and copies of well-known brands (clothing, footwear, perfumes, cosmetics, etc.).
• Products of aggressor countries — printed publications manufactured in the Russian Federation, Belarus or in the temporarily occupied territories of Ukraine, as well as books by authors who are of the Russian Federation after 1991.
• Flora and plant materials — animals and insects; seeds, plants, flowers, seedlings that cannot be identified or which are shipped without the necessary documents.
• Animal products — unprocessed fur and hides, taxidermied animals, feathers, ivory, skeletons, any bones.
• Anatomical materials — human remains, ashes, organs, tissues, DNA test materials.
• Raw materials — soil samples, untreated wood, scrap metal; ferrous, non-ferrous and rare earth metals and alloys in private shipments.
• Unknown contents — liquids or powders in unmarked containers without a clear indication of composition.
• Used items with defects — heavily soiled clothing and footwear, dirty used car tires, auto parts in oil or with leaking fluids.
• Official registration marks — vehicle license plates issued in Ukraine.

Restricted addressees / recipients: goods and documents addressed to foreign courts, banks and enforcement services.

The specified restrictions apply in accordance with the requirements of international and national legislation, in particular:

• Air Code of Ukraine;
• Resolution on the approval of the list of dangerous items and substances prohibited for air transport;
• International Air Transport Association (IATA) regulations;
• Technical Instructions for the Safe Transport of Dangerous Goods by Air (ICAO);

The transport company TobiPaczka has the right to unilaterally refuse to provide services to any client without explanation — within the limits permitted by applicable law.