Delivery from Estonia to Ukraine
The TobiPaczka courier service not only transports regular parcels or personal luggage but also provides a purchasing service from suppliers, warehouse reception, and customs issue resolution.
We refund up to 24% of the cost of Estonian goods through proper export documentation.
For private clients: no paperwork or declaration filling required. If necessary, we will help split the shipment to optimize customs payments.
For business clients: flexible cooperation conditions — both with full customs clearance and with document handover for your independent customs processing. To organize official freight transportation or export support, go to the Freight transport from Estonia to Ukraine section.
Our capabilities
Courier delivery from Estonia to Ukraine
We organize pickup from any location in Estonia — whether it is a wholesale factory warehouse or your home address. We deliver to Ukraine to a post office or directly to your address. We transport personal luggage, documents, goods, and other items.
Freight transport (goods export) from Estonia to Ukraine
Freight forwarder in Estonia and Ukraine — full freight transportation support: we provide transport, assist with import processing, and offer professional customs brokerage services.
Purchasing and delivery of orders from Estonian online stores to Ukraine
Shopping in Estonian online stores becomes easier — our service helps find the right product at the best price, negotiate with the seller, clarify details, pay for the order, and deliver it to Ukraine without overpayments or border surprises.
Estonian VAT refund
When shopping in Estonia, you usually pay VAT at a rate of 24% of the product's value. Our company helps reclaim this amount for both individuals and entrepreneurs. The procedure does not take much time, does not increase delivery costs, and does not create additional tax obligations in Ukraine.
How the transportation process works
Courier delivery options
Regardless of the volume and specifics of your cargo, we offer the following cooperation formats:
- Independent goods purchase: you pay for the product in the online store yourself and specify the address of our European warehouse as the recipient. We receive the parcel and organize its transportation to Ukraine.
- Purchasing goods through our service: you make a prepayment for the product, and we purchase it from the seller ourselves, taking care of transportation and processing export documents for the VAT refund (if applicable).
- Shipping personal belongings and parcels: if you need to transport already purchased goods or personal items to Ukraine, no prepayment is required. It is enough to send the cargo to our warehouse or order a pickup.
In all cases, you pay for our logistics services exclusively upon receipt in Ukraine.
Delivery arrangement algorithm
The workflow for both consolidated shipments and single parcels is as simple as possible:
- Delivery request: you specify the weight, dimensions, and value of the shipment.
- Coordination: we calculate the cost of our services.
- Parcel handover: you can deliver the cargo to our transit warehouse yourself, or arrange a pickup by a courier service from your address.
- Cross-border transportation: we prepare the document package and send the cargo to Ukraine.
- Customs: we resolve all border issues on our own. You will not have to fill out declarations or hire a broker. For individuals, there are no hidden fees, duties, or VAT.
- Parcel receipt and payment for services: within Ukraine, your order is sent via your chosen local delivery service, and payment for the services occurs upon receiving the cargo.
Transportation timelines
- Standard timeframe: from 1 to 2 weeks from the moment the goods arrive at our warehouse in the EU.
- With VAT invoice processing: the process may take 1 week longer due to tax documentation processing.
- Wholesale batches: transportation timelines for large cargo are discussed individually.
How to track parcels
Parcel movement control is divided into three stages:
- Within Estonia: if we pick up the parcel from you, we will provide our tracking number. If you ship the cargo yourself or make online purchases, be sure to ask the seller for the shipment number to track the parcel.
- International delivery: we record and inform you of key statuses — cargo reception at the warehouse in Europe, transit across the border, and arrival at the warehouse in Ukraine.
- Within Ukraine: as soon as the parcel is handed over to the local carrier (for example, Nova Post), you receive a standard domestic tracking number for final tracking.
At your request, we can set up order status updates to a convenient messenger or e-mail. You can also always clarify the cargo location with our managers by providing the order number or your details.
Delivery costs
Base rate
You pay only one amount — whichever is higher:
- 15% of the goods' value;
- 1.5 € per 1 kg of actual weight;
- 0.75 € per 1 kg of volumetric weight.
This approach makes logistics equally cost-effective and fair for both expensive compact purchases and heavy, bulky cargo.
- No limits: we deliver goods without restrictions on quantity or total order value.
- Protection against customs overpayments: for private clients, we can competently split the goods batch to fully comply with duty-free import limits according to Ukrainian legislation.
- Single rate for new and used goods: the delivery cost is fixed and does not depend on the condition of the items. We transport electronics, branded clothing, professional equipment, and used technology under the same conditions.
For certain cargo categories (e.g., glass, fabric, second-hand) or for indivisible items heavier than 50 kg (e.g., a refrigerator), the rate is calculated individually upon mutual agreement.
What the transportation price depends on
The final amount consists of several key factors:
- the actual value of the shipment;
- the total weight and physical dimensions of the parcel;
- how the cargo reaches us — via our transport or through a local courier service;
- the presence of an invoice with VAT, which allows processing a tax refund and reducing overall expenses.
What the rate already includes
We offer "all-inclusive" delivery, so the base cost includes a maximum of accompanying services:
- searching for the right items on the Estonian market at the most attractive prices;
- negotiations with Estonian suppliers, clarifying specifications, and purchasing on your behalf;
- providing our European company for wholesale purchases on Estonian B2B platforms at net prices;
- free reception, processing, and storage of cargo at our warehouses in the EU and Ukraine;
- preparation of export documents for the Estonian VAT refund;
- all banking fees when settling with Estonian sellers;
- cross-border transportation;
- brokerage services and coverage of all customs payments for individuals.
What requires an additional fee
Despite the comprehensive transportation format, some expense items are not covered by the base rate:
- delivery within Estonia from the seller to our warehouse, or individual cargo pickup at the sender's address;
- customs duties for business clients, if the goods are purchased officially to be put on the company's balance sheet;
- shipping within Ukraine — carried out by local transport companies according to their internal rates;
- return shipment of goods to the supplier in case of a return.
Cost of cargo pickup from an address in Estonia
For transporting small orders within the European Union, we engage our European partner — the DPD courier service. They deliver parcels from any region of the country to our warehouse. This is an optimal and cost-effective solution when the Estonian supplier does not handle shipping themselves, or sending our own transport for the goods is too far and economically unfeasible.
Parcels
- up to 3 kg: 16 €;
- from 3 to 10 kg: 18 €;
- from 10 to 31 kg: 25 €.
Maximum parcel size: formula 2a + 2b + c ≤ 250 cm.
Pallets
- up to 300 kg: 150 – 330 €;
- from 300 to 500 kg: 370 – 390 €;
- from 500 to 700 kg: 435 – 465 €.
Maximum pallet size: 120 × 80 × 180 cm.
For transporting large batches or oversized cargo from Estonia, we are ready to provide our own transport. The cost of this service is calculated individually upon mutual agreement.
Rates for domestic logistics within Ukraine
Within Ukraine, we send small shipments via the local postal operator Nova Post. This is faster and cheaper than delivery by our truck.
Parcels up to 30 kg (with packaging)
- Cost: 2 – 10 € (the final price depends on weight, volume, and declared value).
- Dimension restrictions: formula 2a + 2b + c ≤ 300 cm.
Pallets up to 500 kg
- Cost: 30 – 100 € (depends on weight, volume, and declared value).
- Maximum pallet dimensions: 120 × 80 × 180 cm.
How to reduce goods delivery costs
The main way to save money on shopping in Estonia is the VAT refund. This tax is included in the cost of almost all product categories. If the seller provides a correct invoice, we will help you reclaim up to 24% of the purchase value. Read all the details of this process on the Estonian VAT refund page.
How to pay for delivery
You can settle logistics services in any convenient way:
- to a FOP account in UAH;
- in cryptocurrency (USDT / Bitcoin);
- in cash in Ukraine and Estonia;
- cash on delivery upon receipt at the Ukrainian post office.
Prepayment rules:
- With goods purchase service: if we completely take over the purchase of the goods on your behalf, you must make a 100% prepayment for its value.
- Logistics only: if you pay for the purchase in Estonia yourself, or if transportation of a ready-made parcel or your personal belongings is required — no prepayment is needed; you pay for logistics upon the cargo's arrival.
Delivery calculator
Calculate the delivery cost from Estonia to Ukraine online: specify the weight, dimensions, and value of the shipment.
Important information:
- minimum delivery cost from Estonia is 10 €;
- customs support for individuals is already included in the cost — this guarantees no unexpected expenses when crossing the border;
- cargo delivery within the European Union to our warehouse (e.g., via DPD service), as well as final courier distribution within Ukraine to the client's address (e.g., via Nova Post service), are paid separately according to the rates of domestic courier services;
- this calculator is intended only for calculating private orders. Commercial import for business is calculated under individual conditions.
* For private clients, all possible customs payments are included in the cost. Minimum delivery cost is 10 €.
Online order delivery service from Estonia to Ukraine
If an Estonian store does not ship goods directly to Ukraine, our forwarding service comes to the rescue. You can order goods from any online stores to our transit warehouse, from where we will forward them to Ukraine. You can pay for the goods directly to the seller or arrange payment through our service.
There are categories of goods whose delivery is strictly regulated by Ukrainian customs legislation — some require additional documents, while others are completely prohibited from transportation across the border. We recommend reviewing the full list of restrictions in the section: Goods prohibited for import into Ukraine.
Unlike classic delivery services, we offer a full cycle of purchasing and delivery:
- Seller and goods verification: we minimize the risk of fraud and defects by pre-checking sellers and their products. We request additional photos of the goods before payment, and upon receiving the order at our warehouse, we conduct a physical inspection at the client's request and provide a photo report.
- Negotiations: we communicate and bargain with stores on your behalf.
- Customs payment minimization: proper document processing, cargo splitting, legal duty reduction, and VAT refunds.
- No restrictions: we accept large and heavy cargo.
How to order goods and delivery from Estonian online stores to Ukraine
- Send the link to the selected product to our managers.
- We will provide you with a personal Estonian address for shopping.
- You can place the order yourself or entrust the purchase to our service.
- If you purchase the goods yourself, forward us the order tracking number.
- Specify a convenient receiving method and your address in Ukraine.
- Pay for logistics services after the parcel is issued at the post office.
Arrange delivery
Leave a request in a convenient messenger or call us at the specified number. It is enough to send a product link or a cargo description — we will consult you for free and calculate the delivery cost from Estonia to Ukraine.
📞 Phone: +380‑68‑67‑32‑368
📧 E-mail: info@tobipaczka.com
Frequently asked questions about our delivery service
How to send a parcel from Estonia to Ukraine?
Sending a parcel includes the following main steps:
- provide the manager with a description of the cargo, its value, weight, and dimensions;
- we will calculate the delivery and arrange pickup from your address or reception at our warehouse in the EU. For online store orders, simply specify our warehouse as the recipient address;
- delivery payment occurs upon receipt in Ukraine, without unnecessary declarations or border delays.
How is the delivery cost from Estonia to Ukraine calculated?
- for private clients: the calculation system considers three key parameters: actual weight, volumetric weight, and a percentage of the goods' value. Want to know the exact price? Go to the Online calculator;
- for business clients: international freight transportation costs are calculated individually, depending on the type of transport and distance. Write a Request to manager and get a free consultation.
How to arrange cargo pickup in Estonia?
Thanks to our partnership with leading European courier services, we pick up cargo anywhere in Estonia: parcels, pallets, consolidated shipments, and oversized auto parts. Important conditions for pickup:
- the cargo must be fully packaged and ready for transportation;
- the seller (sender) must independently ensure loading into our vehicle.
How to get an Estonian VAT refund?
When ordering goods through our service, we process the necessary export documents or Tax Free forms, which allow you to legally reclaim the tax amount. You will not have to figure out tax intricacies yourself. All you need to do is make the purchase using our company's details (specifying our VAT number) and receive an invoice (faktura) from the seller. We will send the details and a step-by-step guide immediately after clarifying the order specifics. Want it even simpler? Just send the link to the desired product to our manager, and we will purchase it with an automatic VAT refund applied.
Which European warehouse address should I provide when placing orders in Estonia?
As soon as you confirm the order on our service, managers will send you the exact details and a dedicated warehouse address. If you plan to purchase the item yourself or send us a prepared parcel, this is the address you must specify in the 'Delivery address' (Adres dostawy) field.
Try searching for answers in the section: General questions about parcel delivery from the EU.