Delivery from Germany to Ukraine

Courier delivery from Germany to Ukraine

We arrange pickup of shipments from any location in Germany — be it a factory wholesale warehouse or your home address. We deliver to Ukraine to a post office or to an address. We transport personal luggage, documents, goods, and other items.

Freight transport (goods export) from Germany to Ukraine

Forwarder in Germany and Ukraine — full freight support: we provide transport, assist with import formalities, and offer professional brokerage services at customs.

Purchasing and delivery of orders from German online stores to Ukraine

Shopping in German online stores becomes easier — our service helps find the right product at the best price, negotiate with the seller, clarify details, pay for the order, and deliver it to Ukraine without overpayments or border surprises.

German VAT refund

When shopping in Germany, you usually pay VAT at a rate of 19% of the product value. Our company helps reclaim this amount for both individuals and entrepreneurs. The procedure does not take much time, does not increase delivery costs, and does not create additional tax obligations in Ukraine.

Base rate

You pay only one amount — whichever is higher:

This approach makes logistics equally cost-effective and fair for both expensive compact purchases and heavy, bulky cargo.

• No limits: we deliver goods without restrictions on quantity or total order value.
• Protection against customs overpayments: for private clients, we can properly split the product batch to fully comply with duty-free import limits under Ukrainian legislation.
• Single rate for new and used goods: delivery cost is fixed and does not depend on the condition of the items. We transport electronics, branded clothing, professional equipment, and used appliances under the same conditions.

What the transportation price depends on

The final amount consists of several key factors:

• actual value of the shipment;
• total weight and physical dimensions of the parcel;
• how exactly the cargo reaches us — by our transport or via a local courier service;
• presence of a VAT invoice, which allows for tax refund processing and reduces overall expenses.

What the rate already includes

We offer 'all-inclusive' delivery, so the base cost includes a maximum of related services:

• searching for required items on the German market at the most attractive prices;
• negotiations with German suppliers, clarification of specifications, and purchase on your behalf;
• provision of our European company for wholesale purchases on German B2B platforms at net prices;
• free reception, processing, and storage of cargo at our warehouses in the EU and Ukraine;
• preparation of export documents for German VAT refund;
• all bank commissions when settling with German sellers;
• border transportation;
• brokerage services and coverage of all customs payments for individuals.

What requires extra payment

Despite the comprehensive transportation format, some expense items are not covered by the base rate:

• delivery within Germany from the seller to our warehouse or individual cargo pickup at the sender's address;
• customs duties for business clients, if the goods are purchased officially for company balance sheet registration;
• forwarding within Ukraine — carried out by local transport companies at their domestic rates;
• return shipment of the goods to the supplier in case of a return.

Cost of cargo pickup from an address in Germany

For transporting small orders within the European Union, we engage our European partner — the DPD courier service. They deliver parcels from any region of the country to our warehouse. This is an optimal and cost-effective solution when the German supplier does not handle shipping themselves, or sending our own transport for the goods is too far and economically unfeasible.

Parcels

• up to 3 kg: 16 €;
• from 3 to 10 kg: 18 €;
• from 10 to 31 kg: 23 €.

Maximum parcel size: formula 2a + 2b + c ≤ 250 cm.

Pallets

• up to 300 kg: 170 – 205 €;
• from 300 to 500 kg: 230 – 260 €;
• from 500 to 700 kg: 280 – 310 €.

Maximum pallet size: 120 × 80 × 180 cm.

Domestic logistics rates in Ukraine

Within Ukraine, we send small cargo via the local postal operator Nova Post. This is faster and cheaper than delivery by our truck.

Parcels up to 30 kg (with packaging)

• Cost: 2 – 10 € (final price depends on weight, volume, and declared value).
• Dimensional restrictions: formula 2a + 2b + c ≤ 300 cm.

Pallets up to 500 kg

• Cost: 30 – 100 € (depends on weight, volume, and declared value).
• Maximum pallet dimensions: 120 × 80 × 180 cm.

How to reduce goods delivery costs

The main way to save on purchases in Germany is the VAT refund. This tax is included in the price of almost all product categories. If the seller provides a correct invoice, we will help you reclaim up to 19% of the purchase value. Read all the details of this process on the German VAT refund page.

How to pay for delivery

You can pay for logistics services in any convenient way:

• to a FOP account in UAH;
• in cryptocurrency (USDT / Bitcoin);
• in cash in Ukraine and Germany;
• cash on delivery upon receipt at a Ukrainian post office.

Prepayment rules:

• With product purchase service: if we take on the full purchase of the product on your behalf, you must make a 100% prepayment for its value.
• Logistics only: if you pay for the purchase in Germany yourself, or if transportation of a ready-made parcel or your personal items is required — no prepayment is needed, you pay for logistics upon the cargo's arrival.

If a German store does not ship goods directly to Ukraine, our forwarding service comes to the rescue. You can order goods from any online stores to our transit warehouse, from where we will forward them to Ukraine. You can pay for the goods directly to the seller or arrange payment through our service.

There are product categories whose delivery is strictly regulated by Ukrainian customs legislation — some require additional documents, while others are completely prohibited from transportation across the border. We recommend reviewing the full list of restrictions in the section: Items restricted for import to Ukraine.

Unlike classic delivery services, we offer a full cycle of purchase and delivery:

• Seller and product verification: we minimize the risk of fraud and defects by checking sellers and their products in advance. We request additional product photos before payment, and at our warehouse after receiving the order — we conduct a physical inspection upon client request and provide a photo report.
• Negotiations: we communicate and bargain with stores on your behalf.
• Minimization of customs payments: proper document preparation, cargo splitting, legal duty reduction, VAT refund.
• Without limits: we accept large and heavy cargo.

How to order goods and delivery from German online stores to Ukraine

1. Send the link to the selected product to our managers.
2. We will provide you with a personal German address for shopping.
3. You can place the order yourself or entrust the purchase to our service.
4. If you buy the product yourself, forward us the order tracking number.
5. Inform us of a convenient receipt method and your address in Ukraine.
6. Pay for logistics services after the parcel is issued at the post office.

How to send a parcel from Germany to Ukraine?

Sending a parcel includes the following main steps:

1. provide the manager with a description of the cargo, its value, weight, and dimensions;
2. we will calculate the delivery and arrange pickup from your address or reception at our EU warehouse. For online store orders, simply specify our warehouse as the delivery address;
3. delivery payment occurs upon receipt in Ukraine, without unnecessary declarations or border delays.

How is the delivery cost from Germany to Ukraine calculated?

• for private clients: the calculation system considers three key parameters: actual weight, volumetric weight, and a percentage of the product value. Want to know the exact price? Go to the Online calculator;
• for business clients: the cost of international freight transport is calculated individually, depending on the transport type and distance. Write a Request to the manager and get a free consultation.

How to arrange cargo pickup in Germany?

Thanks to partnerships with leading European courier services, we pick up cargo anywhere in Germany: parcels, pallets, groupage loads, and oversized auto parts. Important conditions for pickup:

1. the cargo must be fully packed and ready for transport;
2. the seller (sender) must independently ensure loading into our vehicle.

How to get a German VAT refund?

When ordering goods through our service, we prepare the necessary export documents or Tax Free forms, which allow you to legally reclaim the tax amount. You will not have to figure out tax nuances yourself. All you need to do is make the purchase using our company details (specifying our VAT number) and receive an invoice (faktura) from the seller. We will send the details and a step-by-step guide immediately after clarifying the order specifics. Want it even easier? Simply send the link to the desired product to our manager, and we will purchase it with an automatic VAT refund.

Which European warehouse address should I specify when placing orders in Germany?

As soon as you confirm the order on our service, managers will send you the exact details and the dedicated warehouse address. If you plan to buy the goods yourself or send us a ready-made parcel, this is the address you must specify in the 'Delivery address' (Adres dostawy) field.