Delivery from Finland to Ukraine
The courier service TobiPaczka not only transports ordinary parcels or personal luggage, but also provides a service for purchasing goods from suppliers, warehouse acceptance, and resolution of customs issues.
We refund up to 25,5% of the value of Finnish goods thanks to the processing of export documents.
For private clients: no paperwork or filling out declarations. If necessary, we will help split the shipment to optimize customs payments.
For business clients: flexible cooperation terms — both with full customs clearance and with document handover for your own customs clearance. To arrange official freight transport or export support, go to the section Freight transport from Finland to Ukraine.
Our capabilities
Courier delivery from Finland to Ukraine
We organize pickup of shipments from any location in Finland — whether it's a wholesale factory warehouse or your home address. We deliver to Ukraine to a post office or to an address. We transport personal luggage, documents, goods and other items.
Cargo transportation (export of goods) from Finland to Ukraine
Freight forwarder in Finland and Ukraine — full support of cargo transportation: we provide transport, assist with import clearance, and provide professional brokerage services at customs.
Purchase and delivery of orders from Finnish online stores to Ukraine
Shopping in Finnish online stores becomes easier — our service helps you find the right product at the best price, negotiate with the seller, clarify details, pay for the order and deliver it to Ukraine without overpayments or surprises at the border.
Finnish VAT refund
When shopping in Finland, you usually pay VAT of 25,5% of the product value. Our company helps refund this amount to both private individuals and entrepreneurs. The procedure does not take much time, does not increase the delivery cost and does not create additional tax obligations in Ukraine.
How the transportation process works
Courier delivery options
Regardless of the volume and specifics of your cargo, we offer the following cooperation formats:
- Independent purchase of goods: you pay for the goods in the online store yourself and specify the address of our European warehouse as the recipient. We receive the parcel and organize its transportation to Ukraine.
- Purchase of goods through our service: you make an advance payment for the goods, and we purchase it from the seller ourselves, handle transportation and processing of export documents for VAT refund (if possible).
- Sending personal belongings and parcels: if you need to transport already purchased goods or personal belongings to Ukraine, no advance payment is required. Simply send the cargo to our warehouse or order its pickup.
In all cases, you pay for our logistics services exclusively upon receipt in Ukraine.
Delivery arrangement algorithm
The workflow for both consolidated cargo and single parcels is as simple as possible:
- Delivery request: you specify the weight, dimensions and value of the shipment.
- Approval: we calculate the cost of our services.
- Handover of the parcel: you can deliver the cargo to our transit warehouse yourself, or arrange pickup by a courier service from your address.
- Transportation across the border: we prepare the document package and send the cargo to Ukraine.
- Customs: we handle all border issues ourselves. You won't have to fill out declarations or hire a broker. For private individuals, there are no hidden fees, duties or VAT.
- Receiving the parcel and paying for services: within Ukraine, your order is sent by the local delivery service of your choice, and payment for services is made upon receipt of the cargo.
Transportation times
- Standard time: from 1 to 2 weeks from the moment the goods arrive at our warehouse in the EU.
- With VAT invoice processing: the process may take 1 week longer due to tax document processing.
- Wholesale batches: transportation times for large cargo are discussed individually.
How to track parcels
Parcel movement control is divided into three stages:
- Within Finland: if we pick up the parcel from you, we will provide our tracking number. If you send the cargo yourself or shop online, be sure to ask the seller for the shipment number to track the parcel.
- International delivery: we record and inform you of key statuses — cargo acceptance at the European warehouse, transit across the border, arrival at the warehouse in Ukraine.
- Within Ukraine: as soon as the parcel is handed over to the local carrier (e.g. Nova Post), you receive a standard internal tracking number for final tracking.
At your request, we can set up sending order status updates to a convenient messenger or email. You can also always check the location of your cargo with our managers by providing the order number or your details.
Delivery cost
Base rate
You pay only one amount — whichever is greater:
- 15% of the product value;
- 1.5 € per 1 kg of actual weight;
- 0.75 € per 1 kg of volumetric weight.
This approach makes logistics equally beneficial and fair for both expensive compact purchases and heavy, massive cargo.
- No limits: we deliver goods without restrictions on quantity or total order value.
- Protection against customs overpayments: for private clients, we can properly split the batch of goods to fully comply with duty-free import limits under Ukrainian legislation.
- Single rate for new and used goods: the delivery cost is fixed and does not depend on the condition of the items. We transport electronics, branded clothing, professional equipment and used machinery on the same terms.
For certain cargo categories (e.g. glass, fabric, second-hand goods) or for indivisible items heavier than 50 kg (e.g. a refrigerator), the rate is calculated individually by agreement of the parties.
What determines the transportation price
The final amount consists of several key factors:
- the actual value of the shipment;
- the total weight and physical dimensions of the parcel;
- how exactly the cargo reaches us — by our own transport or via a local courier service;
- the availability of a VAT invoice, which allows processing a tax refund and reducing overall costs.
What the rate already includes
We offer all-inclusive delivery, so the base price includes the maximum of related services:
- search for the right items on the Finnish market at the most attractive prices;
- negotiations with Finnish suppliers, clarification of specifications and purchase on your behalf;
- provision of our European company for wholesale purchases on B2B platforms in Finland at net cost;
- free acceptance, processing and storage of cargo at our warehouses in the EU and Ukraine;
- preparation of export documents for Finnish VAT refund;
- all bank fees when settling with Finnish sellers;
- transportation across the border;
- broker services and coverage of all customs payments for individuals.
What requires additional payment
Despite the comprehensive transportation format, some expense items are not covered by the base rate:
- delivery within Finland from the seller to our warehouse or individual cargo pickup at the sender's address;
- customs duties for business clients if the goods are purchased officially for the company's balance sheet;
- shipping within Ukraine — carried out by local transport companies at their internal rates;
- return shipment of goods to the supplier in case of return.
Cost of cargo pickup from an address in Finland
For transporting small orders within the European Union, we engage our European partner — the DPD courier service. They deliver parcels from any region of the country to our warehouse. This is the optimal and cost-effective solution when the Finnish supplier does not handle shipping themselves or sending our own transport for the goods is too far and economically impractical.
Parcels
- up to 3 kg: 23 €;
- from 3 to 10 kg: 25 €;
- from 10 to 31 kg: 35 €.
Maximum parcel size: formula 2a + 2b + c ≤ 250 cm.
Pallets
- up to 300 kg: 230 – 255 €;
- from 300 to 500 kg: 260 – 265 €;
- from 500 to 700 kg: 275 – 300 €.
Maximum pallet size: 120 × 80 × 180 cm.
For transporting large batches or oversized cargo from Finland, we are ready to provide our own transport. The cost of such a service is calculated individually by agreement of the parties.
Rates for internal logistics within Ukraine
Within Ukraine, we send small cargo through the local postal operator Nova Post. This is faster and cheaper than delivery by our truck.
Parcels up to 30 kg (including packaging)
- Cost: 2 – 10 € (the final price depends on weight, volume and declared value).
- Size restrictions: formula 2a + 2b + c ≤ 300 cm.
Pallets up to 500 kg
- Cost: 30 – 100 € (depends on weight, volume and declared value).
- Maximum pallet dimensions: 120 × 80 × 180 cm.
How to reduce goods delivery costs
The main way to save on purchases in Finland is a VAT refund. This tax is included in the price of almost all product categories. If the seller provides a correct invoice, we will help you refund up to 25,5% of the purchase value. Read all the details of this process on the page Finnish VAT refund.
How to pay for delivery
You can pay for logistics services in any convenient way:
- to a sole proprietor's account in UAH;
- cryptocurrency in USDT / Bitcoin;
- cash in Ukraine and Finland;
- cash on delivery at a Ukrainian post office.
Prepayment rules:
- With the goods purchase service: if we fully take on the purchase of goods on your behalf, you must make a 100% advance payment for its value.
- Logistics only: if you pay for the purchase in Finland yourself or need transportation of a ready-made parcel or your personal belongings — no advance payment is required, you pay for logistics upon cargo arrival.
Delivery calculator
Calculate the delivery cost from Finland to Ukraine online: enter the weight, dimensions and value of the shipment.
Important information:
- minimum delivery cost from Finland — 10 €;
- customs support for individuals is already included in the price — this guarantees no unexpected costs when crossing the border;
- delivery of cargo within the European Union to our warehouse (e.g. by DPD) as well as final courier delivery across Ukraine to the client's address (e.g. by Nova Post) are paid separately at the rates of local courier services;
- this calculator is intended only for calculating private orders. Commercial imports for business are calculated on an individual basis.
* For private clients, the price includes all possible customs payments. Minimum delivery cost — 10 €.
Online order delivery service from Finland to Ukraine
If a Finnish store does not ship goods directly to Ukraine, our forwarding service comes to the rescue. You can order goods from any online stores to our transit warehouse, from where we will forward them to Ukraine. You can pay for the goods directly to the seller or arrange payment through our service.
There are categories of goods whose delivery is strictly regulated by Ukrainian customs legislation — some require additional documents, and some are completely prohibited for transportation across the border. We recommend reviewing the full list of restrictions in the section: Goods prohibited for import into Ukraine.
Unlike classic delivery services, we offer a full cycle of purchase and delivery:
- Verification of sellers and goods: we minimize the risk of fraud and defects by checking sellers and their products in advance. We request additional photos of the goods before payment, and at our warehouse after receiving the order — we conduct a physical inspection at the client's request and provide a photo report.
- Negotiations: we communicate and negotiate with stores on your behalf.
- Minimization of customs payments: proper document processing, cargo splitting, legal duty reduction, VAT refund.
- No restrictions: we accept large and heavy cargo.
How to order goods and delivery from Finnish online stores to Ukraine
- Send the link to the selected product to our managers.
- We will provide you with a personal Finnish address for purchases.
- You can place the order yourself or entrust the purchase to our service.
- If you buy the goods yourself, forward us the order tracking number.
- Tell us the convenient method of receipt and your address in Ukraine.
- Pay for logistics services after the parcel is issued at the post office.
Order delivery
Leave a request in a convenient messenger or call us at the number provided. Simply send a link to the product or a description of the cargo — we will consult you free of charge and calculate the delivery cost from Finland to Ukraine.
📞 Phone: +380‑68‑67‑32‑368
📧 E-mail: info@tobipaczka.com
Frequently asked questions about our delivery service
How to send a parcel from Finland to Ukraine?
Sending a parcel includes the following main steps:
- provide the manager with a description of the cargo, its value, weight and dimensions;
- we will calculate the delivery and arrange pickup from your address or acceptance at our warehouse in the EU. For orders from online stores, simply specify our warehouse as the recipient address;
- payment for delivery is made upon receipt in Ukraine, without unnecessary declarations or border delays.
How is the delivery cost from Finland to Ukraine calculated?
- for private clients: the calculation system takes into account three key parameters: actual weight, volumetric weight and a percentage of the product value. Want to know the exact price? Go to the Online calculator;
- for business clients: the cost of international cargo transportation is calculated individually, depending on the type of transport and distance. Send a Request to the manager and get a free consultation.
How to order cargo pickup across Finland?
Thanks to our partnership with leading European courier services, we pick up cargo anywhere in Finland: parcels, pallets, consolidated cargo and oversized auto parts. Important conditions for pickup:
- the cargo must be fully packed and ready for transportation;
- the seller (sender) must independently ensure loading into our vehicle.
How to refund Finnish VAT?
When ordering goods through our service, we prepare the necessary export documents or Tax Free forms that allow you to legally refund the tax amount. You won't have to deal with tax intricacies yourself. All you need to do is make the purchase using our company's details (with our VAT number) and obtain an invoice (lasku) from the seller. We will send the details and step-by-step guide immediately after clarifying the order details. Want it even simpler? Just send the link to the desired product to our manager, and we will purchase it with automatic VAT refund accounting.
Which address of your European warehouse should I use when placing orders in Finland?
As soon as you confirm the order on our service, the managers will send you the exact details and the dedicated warehouse address. If you plan to buy the goods yourself or send us an already prepared parcel, this is the address you need to specify in the "Delivery address" (toimitusosoite) field.
Try searching for answers in the section: General questions about parcel delivery from the EU.