Delivery from France to Ukraine
Courier service TobiPaczka not only transports ordinary parcels or personal baggage, but also provides a service for purchasing goods from suppliers, receiving at the warehouse, and resolving customs issues.
We reimburse up to 20% of the value of French goods by preparing export documents.
For private clients: no paperwork or declaration filling. If necessary, we will help split the shipment to optimize customs payments.
For business clients: flexible cooperation terms — both with full customs clearance and with handover of documents for your own customs clearance. To arrange official freight transportation or export support, go to Freight transportation from France to Ukraine.
Our capabilities
Courier delivery from France to Ukraine
We arrange pickup of shipments from any location in France — whether it is a factory wholesale warehouse or your home address. We deliver to Ukraine to a post office or to the address. We transport personal baggage, documents, goods and other items.
Freight transportation (export of goods) from France to Ukraine
Freight forwarder in France and Ukraine — full support of cargo transportation: we provide transport, help with import clearance, and provide professional brokerage services at customs.
Purchase and delivery of orders from French online stores to Ukraine
Shopping in French online stores becomes easier — our service helps you find the right product at the best price, negotiate with the seller, clarify details, pay for the order and deliver it to Ukraine without overpayments and surprises at the border.
French VAT refund
When shopping in France, you usually pay VAT at 20% of the product value. Our company helps both individuals and entrepreneurs recover this amount. The procedure does not take much time, does not increase the delivery cost and does not create additional tax obligations in Ukraine.
How the transportation process works
Courier delivery options
Regardless of the volume and specifics of your cargo, we offer the following cooperation formats:
- Independent purchase of goods: you pay for the goods in the online store yourself and specify the address of our European warehouse as the recipient. We receive the parcel and arrange its transportation to Ukraine.
- Purchase of goods through our service: you make an advance payment for the goods, and we buy it from the seller ourselves, handle transportation and prepare export documents for VAT refund (if possible).
- Sending personal belongings and parcels: if you need to transport already purchased goods or personal belongings to Ukraine, no advance payment is required. Simply send the cargo to our warehouse or order its pickup.
In all cases, you pay for our logistics services exclusively upon receipt in Ukraine.
Delivery arrangement algorithm
The workflow for both consolidated cargo and single parcels is as simple as possible:
- Delivery request: specify weight, dimensions and value of the shipment.
- Approval: we calculate the cost of our services.
- Handover of the parcel: you can deliver the cargo to our transit warehouse yourself, or arrange pickup by courier service from your address.
- Transportation across the border: we prepare the document package and send the cargo to Ukraine.
- Customs: we handle all border issues on our own. You will not have to fill out declarations or hire a broker. For individuals there are no hidden fees, duties or VAT.
- Receipt of the parcel and payment for services: within Ukraine, your order is sent by the local delivery service of your choice, and payment for services is made upon receipt of the cargo.
Transportation times
- Standard time: from 1 to 2 weeks from the moment the goods arrive at our EU warehouse.
- With VAT invoice processing: the process may take 1 week longer due to tax documentation.
- Wholesale batches: transportation times for large cargo are discussed individually.
How to track parcels
Parcel movement control is divided into three stages:
- Within France: if we pick up the parcel from you, we will provide our tracking number. If you send the cargo yourself or make online purchases, be sure to ask the seller for the shipment number to track the parcel.
- International delivery: we record and inform you of key statuses — receipt of cargo at the European warehouse, transit across the border, arrival at the warehouse in Ukraine.
- Within Ukraine: as soon as the parcel is transferred to the local carrier (for example, Nova Post), you receive a standard domestic tracking number for final tracking.
At your request, we can set up sending order status updates to a convenient messenger or e-mail. You can also always clarify the location of the cargo with our managers by providing the order number or your details.
Delivery cost
Base tariff
You pay only one amount — whichever is greater:
- 15% of the goods value;
- 1.5 € per 1 kg of actual weight;
- 0.75 € per 1 kg of volumetric weight.
This approach makes logistics equally beneficial and fair for both expensive compact purchases and heavy, bulky cargo.
- No limits: we deliver goods without restrictions on quantity or total order value.
- Protection against customs overpayments: for private clients, we can properly split a batch of goods so that it fully fits within the duty-free import limits under Ukrainian law.
- Single tariff for new and used goods: delivery cost is fixed and does not depend on the condition of the items. We transport electronics, branded clothing, professional equipment and used machinery on the same terms.
For some categories of cargo (for example, glass, fabric, second-hand) or for indivisible items heavier than 50 kg (for example, a refrigerator), the tariff is calculated individually by agreement of the parties.
What the transportation price depends on
The final amount consists of several key factors:
- actual value of the shipment;
- total weight and physical dimensions of the parcel;
- how exactly the cargo reaches us — by our own transport or through a local courier service;
- availability of a VAT invoice, which allows you to arrange a tax refund and reduce overall costs.
What the tariff already includes
We offer all-inclusive delivery, so the base cost includes the maximum of related services:
- search for the necessary items on the French market at the most attractive prices;
- negotiations with French suppliers, clarification of specifications and purchase on your behalf;
- provision of our European company for wholesale purchases on French B2B platforms at net prices;
- free receipt, processing and storage of cargo at our warehouses in the EU and Ukraine;
- preparation of export documents for French VAT refund;
- all bank commissions when settling with French sellers;
- transportation across the border;
- broker services and coverage of all customs payments for individuals.
What requires an additional payment
Despite the comprehensive transportation format, some expense items are not covered by the base tariff:
- delivery within France from the seller to our warehouse or individual cargo pickup at the sender's address;
- customs duties for business clients if the goods are purchased officially for entry on the company's balance sheet;
- forwarding within Ukraine — carried out by local transport companies at their internal tariffs;
- return shipment of goods to the supplier in case of return.
Cost of cargo pickup from an address in France
For transportation of small orders within the European Union, we engage our European partner — the DPD courier service. They deliver parcels from any region of the country to our warehouse. This is the optimal and cost-effective solution when the French supplier does not handle shipping itself or sending our own transport for the goods is too far and economically unfeasible.
Parcels
- up to 3 kg: 20 €;
- from 3 to 10 kg: 23 €;
- from 10 to 31 kg: 25 €.
Maximum parcel size: formula 2a + 2b + c ≤ 250 cm.
Pallets
- up to 300 kg: 310 – 340 €;
- from 300 to 500 kg: 365 – 395 €;
- from 500 to 700 kg: 415 – 440 €.
Maximum pallet size: 120 × 80 × 180 cm.
For transportation of large batches or oversized cargo from France, we are ready to provide our own transport. The cost of such a service is calculated individually by agreement of the parties.
Tariffs for domestic logistics in Ukraine
Within Ukraine, we send small cargo through the local postal operator Nova Post. This is faster and cheaper than delivery by our truck.
Parcels up to 30 kg (with packaging)
- Cost: 2 – 10 € (final price depends on weight, volume and declared value).
- Dimensional restrictions: formula 2a + 2b + c ≤ 300 cm.
Pallets up to 500 kg
- Cost: 30 – 100 € (depends on weight, volume and declared value).
- Maximum pallet dimensions: 120 × 80 × 180 cm.
How to reduce delivery costs
The main way to save on purchases in France is a VAT refund. This tax is included in the price of almost all categories of goods. If the seller provides a correct invoice, we will help you recover up to 20% of the purchase value. Read all the details of this process on the French VAT refund page.
How to pay for delivery
You can pay for logistics services in any convenient way:
- to a FOP account in UAH;
- with cryptocurrency in USDT / Bitcoin;
- in cash in Ukraine and France;
- cash on delivery upon receipt at a Ukrainian post office.
Prepayment rules:
- With the product purchase service: if we fully take on the purchase of goods on your behalf, you need to make a 100% advance payment for its value.
- Logistics only: if you pay for the purchase in France yourself or only transportation of a ready parcel or your personal belongings is required — no advance payment is required, you pay for logistics upon the cargo arrival.
Delivery calculator
Calculate the cost of delivery from France to Ukraine online: specify the weight, dimensions and value of the shipment.
Important information:
- minimum delivery cost from France — 10 €;
- customs support for individuals is already included in the cost — this guarantees no unexpected expenses when crossing the border;
- delivery of cargo within the European Union to our warehouse (for example, by DPD), as well as final courier delivery within Ukraine to the client's address (for example, by Nova Post), are paid separately at the tariffs of domestic courier services;
- this calculator is intended only for calculating private orders. Commercial import for business is calculated on individual terms.
* For private clients, the cost includes all possible customs payments. The minimum delivery cost is 10 €.
Online order delivery service from France to Ukraine
If a French store does not ship goods directly to Ukraine, our forwarding service comes to the rescue. You can order goods from any online store to our transit warehouse, from where we will forward them to Ukraine. You can pay for the goods directly to the seller or arrange payment through our service.
There are categories of goods whose delivery is strictly regulated by Ukrainian customs legislation — some require additional documents, and some are completely prohibited from transportation across the border. We recommend that you review the full list of restrictions in the section: Goods prohibited from import into Ukraine.
Unlike classic delivery services, we offer a full cycle of purchase and delivery:
- Verification of sellers and goods: we minimize the risk of fraud and defects by checking sellers and their products in advance. We request additional product photos before payment, and at our warehouse after receiving the order, we conduct a physical inspection at the client's request and provide a photo report.
- Negotiations: we communicate and negotiate with stores on your behalf.
- Minimization of customs payments: correct document preparation, cargo splitting, lawful reduction of duties, VAT refund.
- No restrictions: we accept large and heavy cargo.
How to order goods and delivery from French online stores to Ukraine
- Send the link to the selected product to our managers.
- We will provide you with a personal French address for purchases.
- You can place the order yourself or entrust the purchase to our service.
- If you buy the product yourself, forward us the order tracking number.
- Specify the convenient method of receipt and your address in Ukraine.
- Pay for logistics services after the parcel is issued at the post office.
Order delivery
Leave a request in a convenient messenger or call us at the specified number. Just send a link to the product or a description of the cargo — we will consult you free of charge and calculate the cost of delivery from France to Ukraine.
📞 Phone: +380‑68‑67‑32‑368
📧 E-mail: info@tobipaczka.com
Popular questions about our delivery service
How to send a parcel from France to Ukraine?
Sending a parcel includes the following main steps:
- provide the manager with a description of the cargo, its value, weight and dimensions;
- we will calculate delivery and agree on pickup from your address or receipt at our EU warehouse. For orders from online stores, simply specify our warehouse as the recipient address;
- payment for delivery is made upon receipt in Ukraine, without unnecessary declarations and delays at the border.
How is the cost of delivery from France to Ukraine calculated?
- for private clients: the calculation system takes into account three key parameters: actual weight, volumetric weight and a percentage of the goods value. Want to know the exact price? Go to the Online calculator;
- for business clients: the cost of international freight transportation is calculated individually, depending on the type of transport and distance. Write a Request to the manager and get a free consultation.
How to order cargo pickup across France?
Thanks to partnerships with leading European courier services, we collect cargo anywhere in France: parcels, pallets, consolidated cargo and oversized auto parts. Important conditions for pickup:
- the cargo must be fully packed and ready for transportation;
- the seller (sender) must independently ensure loading into our vehicle.
How to get a French VAT refund?
When ordering goods through our service, we prepare the necessary export documents or Tax Free forms that allow you to legally recover the tax amount. You will not have to understand tax nuances on your own. All you need is to place the purchase under our company details (indicating our VAT number) and receive an invoice (facture) from the seller. We will send the details and step-by-step instructions immediately after clarifying the order details. Want it even simpler? Just send the link to the required product to our manager, and we will purchase it with automatic VAT refund accounting.
Which address of your European warehouse should be specified when placing orders in France?
As soon as you confirm the order on our service, managers will send you the exact details and the dedicated warehouse address. If you plan to buy the product yourself or send us a ready parcel, this is exactly the address you need to specify in the Delivery address (Adresse de livraison) field.
Try searching for answers in the section: General questions about parcel delivery from the EU.